Konga review

Updated September 30, 2026 · GizmoCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Konga is a Nigerian electronics marketplace covering computers, phones, tv, gaming and appliances, with listing prices from €5.25 and an upper quartile at €201.87. It suits domestic shoppers who want a broad range with phone and chat support, while buyers after audio or camera gear will find more at Akkuk.hu.

Key facts

Best for
Everyday tech buying in Nigeria, with new phones and household electronics under computers, phones and tv.
Markets
NG (Source, checked September 30, 2026)
Legal entity
Konga.com Online Shopping Limited (Source, checked September 30, 2026)
Headquarters
Nigeria (Source, checked September 30, 2026)
Founded
2012 (Source, checked September 30, 2026)
Support channels
Email, Phone, Chat, Help-centre (Source, checked September 30, 2026)
Departments
Computers, Phones, Tv, Gaming, Appliances
Official website
konga.com

Phones

Markets
NG (Source, checked September 30, 2026)
Legal entity
Konga.com Online Shopping Limited (Source, checked September 30, 2026)
Headquarters
Nigeria (Source, checked September 30, 2026)
Founded
2012 (Source, checked September 30, 2026)
Support channels
Email, Phone, Chat, Help-centre (Source, checked September 30, 2026)
Products
New phones
Operating systems
Android, iOS

Apps and profiles

Get the app
Google Play

Pros and cons

Pros

  • The cheap end of the catalogue sits at €5.25, so accessories and small kit stay within reach on a tight budget.
  • Categories span computers, phones and tv, so a single account covers most household technology buying.
  • The catalogue lists 344 brands, well above the 115 typical across the category.
  • The median warranty on listings is 12 months, and the upper quartile reaches 12 months.
  • Trade-in shows on 96.8% of listings and click and collect on 65.2%, so old gear and collection both have a place.

Cons

  • Konga lists NG as its market, so it serves Nigeria alone and does not reach buyers shopping elsewhere.
  • Phone stock is new models only, with product types limited to new phones, so second-hand buyers need a different site.
  • Konga's categories are computers, phones and tv, and audio is not among them, while Akkuk.hu includes audio and cameras in computers, phones and audio.
  • Support runs on email, phone and chat with no community forum listed, so peer answers are not part of the offer.
Konga

Ready to try Konga?

Scored 9.2 / 10 by GizmoCue.

Who it suits

  • Shoppers in Nigeria replacing a phone or buying household electronics together, since categories cover computers, phones and tv.
  • Buyers watching the entry end of the market, where the lower quartile of listings sits at €33.92.
  • People who want help by phone or chat as well as email, since support runs on email, phone and chat.

Who should look elsewhere

  • Audio and camera shoppers: Akkuk.hu lists both in computers, phones and audio, while Konga's categories stop at computers, phones, tv, gaming and appliances.
  • Refurbished gear hunters: JBL lists refurbished stock in audio, gaming and refurbished, a lane Konga does not fill with new models under new phones.

The company behind it

The site trades under the legal name Konga.com Online Shopping Limited, and its headquarters sit in Nigeria. Konga has been trading since 2012, so you are dealing with an established operator rather than a new storefront. Because the company is based in Nigeria, the service sits inside a single home market, which keeps the after-sales side local for the people who order. Support is the part you can check most easily. You reach the company on email, phone and chat: a help centre for routine questions, phone and chat for anything urgent, and email for cases that need a written record, such as a warranty claim with photos attached. That mix counts when a device arrives wrong, because there is a live channel to raise it on rather than a queue of forms. The legal name is worth keeping in view alongside the trading name. Konga.com Online Shopping Limited is the entity behind the storefront, based in Nigeria. When you handle a warranty or a refund you are dealing with that company, in the market it serves, and those support channels are the practical route to it.

How Konga compares

Frequently asked questions

Who runs Konga?+

Konga is run by a single registered online shopping company, and that same entity stands behind the storefront and behind any warranty claim you raise. The company has been trading since 2012 and is headquartered in Nigeria, as NG shows, so orders and after-sales sit in one place.

Which market does Konga serve?+

Konga is headquartered in Nigeria and lists Nigeria as its market, NG, so delivery, collection and after-sales all sit inside the country. Nothing is listed beyond that, which makes the site a domestic option rather than a cross-border one for shoppers elsewhere.

What categories does Konga cover?+

The listed categories are computers, phones and tv, which handles most household technology buying under one account. Audio and cameras sit outside that list, and Akkuk.hu includes both in computers, phones and audio for shoppers who want the wider catalogue.

Are there used or refurbished phones?+

Phone listings are new models only, since product types cover new phones. Buyers after second-hand stock should look at JBL, which lists refurbished alongside audio and gaming in audio, gaming and refurbished. Where condition is graded on the site, good and excellent are the most common labels, at 77.8% and 77.8%.

What price range do Konga listings sit in?+

Entry prices start low and spread wide: the median listing price is €86.82, with a lower quartile at €33.92 and an upper quartile at €201.87. The cheapest listing is €5.25 and the dearest €8,768.75, so the budget and flagship ends both exist.

What warranty comes with a purchase?+

The median warranty on Konga listings is 12 months and the upper quartile reaches 12 months. The shortest terms run 1 months and the longest 30, so the product page is the place to check. Extended cover is offered on much of the catalogue at 86.2%.

How do you get help after ordering?+

Support runs on email, phone and chat, which covers the usual routes: a help centre for routine questions, phone and chat for anything urgent, and email for claims that need a written record. No community forum is listed, so peer answers are not part of the offer.

Can I collect an order or trade in old gear?+

Click and collect is offered on much of the catalogue, shown at 65.2%, so an order can be picked up rather than shipped. Trade-in appears at 96.8% of listings, and a price match runs on 54.5%, which is worth checking before a larger buy.

Sources

  • group.konga.com/about.html checked September 30, 2026

    Backs: Founded

    “Our journey began in July 2012 with a simple idea to create shared value”

  • konga.com checked September 30, 2026

    Backs: Markets, Operating systems, Departments, Support channels

    “Konga offers millions of Nigerians a smarter way to shop, save, and enjoy fast nationwide delivery”

  • konga.com checked September 30, 2026

    Backs: Headquarters, Legal entity

    “5 Redemption Crescent, Gbagada, Lagos, Nigeria”

  • konga.com/category/mobile-phones-5297 checked September 30, 2026

    Backs: Products

    “Check out our wide range of mobile phones with top name brands such as: Blackberry, Apple, Samsung, Sony, HTC”

Compiled from 4 source pages, checked September 30, 2026. We did not open an account.

What changed

  • September 30, 2026: axisScores trust was 8.3, now 8.4

Not confirmed yet: Return window.

Konga

Konga

Everyday tech buying in Nigeria, with new phones and household electronics under computers, phones and tv.

9.2/10See alternatives