DATOUBOSS review
Updated September 30, 2026 · GizmoCue Editorial Team · Facts checked September 30, 2026
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings.
Our verdict
DATOUBOSS runs from Hong Kong as a specialist appliances store with free delivery on every order, a 30 day return window and an extended warranty available. It suits shoppers buying home appliances who value a focused catalog and a long returns window over a broad electronics range.
Key facts
- Best for
- Appliance buyers who want free delivery and a generous return window.
- Free delivery threshold
- €0 (Source, checked September 30, 2026)
- Return window
- 30 days (Source, checked September 30, 2026)
- Extended warranty
- Yes (Source, checked September 30, 2026)
- Markets
- AT, BE, BG, HR, CZ, DK, EE, FI, FR, DE, GR, HU, IE, IT, LV, LT, LU, NL, PL, PT, RO, SK, SI, ES, SE, GB, US, CA (Source, checked September 30, 2026)
- Legal entity
- EKE HONG KONG COMPANY LIMITED (Source, checked September 30, 2026)
- Headquarters
- Hong Kong (Source, checked September 30, 2026)
- Founded
- 2017 (Source, checked September 30, 2026)
- Support channels
- Email, Phone, Help-centre, Community (Source, checked September 30, 2026)
- Departments
- Appliances
- Official website
- datouboss.com
Apps and profiles
- Elsewhere
- youtube.comfacebook.com
Pros and cons
Pros
- Free delivery on every order, since the free delivery threshold is €0.
- A 30 day return window, which suits appliances you want to try in your own rooms.
- Shipping reaches AT, BE and BG, covering the European Union, the United Kingdom, the United States and Canada.
- Support runs on email, phone and help centre, so a phone line and a help centre back up email.
- An extended warranty is offered for buyers who keep a machine for years.
Cons
- The range is limited to appliances, so it cannot cover the computers, phones and audio that Banggood and Akkuk.hu stock.
- Support runs on email, phone and help centre only, with no live chat window listed.
- The store ranks 3 of 80 brands on return days, so the 30 day window is generous without topping the ranking.
Ready to try DATOUBOSS?
Scored 9.1 / 10 by GizmoCue.
Who it suits
- Shoppers buying large home appliances who want delivery charged at nothing extra.
- Buyers in the European Union, the United Kingdom, the United States and Canada, all covered by AT, BE and BG.
- Anyone who wants an extended warranty and a 30 day return window on a specialist catalog.
Who should look elsewhere
- Laptop, phone and audio shopping: Banggood lists those categories alongside appliances, while DATOUBOSS covers appliances.
- Camera buyers: Akkuk.hu lists cameras in computers, phones and audio, a category outside the appliances range here.
- Refurbished audio shopping: JBL lists audio, gaming and refurbished, which sits well away from an appliances catalog.
Core features
Returns run for 30 days from delivery, which sits at the wider end of what general electronics sellers hand out and gives you room to live with a product before deciding. That matters most for big home kit, where a fridge, washer or robot vacuum can look right on a showroom floor and behave differently in your own rooms. Cover can also be extended, so protection can be pushed past the standard period on a machine you expect to keep for years rather than a season. Taken together, the returns window and the extended warranty are the two parts of this store worth weighing before you add anything to a basket, and both sit with the offer rather than behind a membership or a paid tier.
The company behind it
DATOUBOSS trades as EKE HONG KONG COMPANY LIMITED, registered in Hong Kong, and has been trading since 2017. The legal name and the base country are the quickest way to read the shipping model, because parcels are dispatched from Asia into the markets set out in the shipping policy rather than from a European warehouse. Support runs on email, phone and help centre, so a question can go to a person on the phone, into a help centre for a written answer, or to other buyers in a community, with email covering the documented channel. A younger company paired with a broad support mix is a reasonable match for extended warranty cover, though buyers who want a long domestic trading record will find a shorter one here.
How DATOUBOSS compares
- 9.1 vs 9.1
- 9.1 vs 8.6
9.1 vs 8.7
9.1 vs 8.8- 9.1 vs 8.6
9.1 vs 8.8
9.1 vs 9.2- 9.1 vs 9.1
- 9.1 vs 8.9
- 9.1 vs 9.2
9.1 vs 9.0
9.1 vs 9.3- 9.1 vs 9.5
For buyers who need more than appliances, Banggood lists computers, phones and audio.
9.1 vs 9.5
9.1 vs 9.4- 9.1 vs 9.3
9.1 vs 9.1- 9.1 vs 9.1
9.1 vs 9.0- 9.1 vs 9.0
- 9.1 vs 8.9
9.1 vs 8.8
9.1 vs 8.6
9.1 vs 8.6
TESmart
UMEVO
Joom
Nubia
Logitech
Antigravity
Xistore BY
Snapmaker US
ESR EU
Snapmaker Shop
Minisforum EU
Uperfect Monitor
XPPen
Where DATOUBOSS is available
- Available
- Austria, Belgium, Bulgaria, Canada, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, United States
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
Does DATOUBOSS charge for delivery?+
Delivery is free on every order. The free delivery threshold is €0, so there is no basket total to clear before shipping stops costing anything. That sits alongside the return policy as the part of the offer that most changes what a large appliance really costs at the checkout.
How long do I have to return something?+
You have 30 days from delivery to send an item back for a refund. The store ranks 3 of 80 brands on return days, which is high without topping the table, so check the window before ordering anything you plan to live with for a while.
Which countries does DATOUBOSS ship to?+
Orders go to AT, BE and BG, which covers the European Union plus the United Kingdom, the United States and Canada. The store sits in Hong Kong, so delivery times depend on how far a parcel travels from Hong Kong rather than from a local warehouse.
What does DATOUBOSS actually sell?+
The catalog covers appliances, with the shop built around home appliances and smart furniture. Banggood lists computers, phones and audio, and Akkuk.hu adds cameras, so this is a specialist range rather than a broad electronics marketplace.
Is there an extended warranty?+
An extended warranty is offered, so you can push cover past the standard period rather than relying on the maker alone. It sits alongside a 30 day return window, which means you can try an appliance, send it back if it does not suit the room, or keep it and extend the protection.
How do I get help after ordering?+
Support runs on email, phone and help centre. That covers email, a phone line, a help centre and a community, so a faulty appliance can be sorted by phone rather than only in writing. No live chat window is listed, which matters if you would rather type during the day.
Who runs DATOUBOSS?+
The store trades as EKE HONG KONG COMPANY LIMITED, registered in Hong Kong, and has traded since 2017. That is a young company next to established European retailers, so a long domestic record is not part of the offer, though the named legal entity makes the business traceable.
What does it cost to order from DATOUBOSS?+
There is no membership or subscription fee here, so the cost line is the basket total plus shipping. Shipping is free because the free delivery threshold is €0, which makes comparison with stores that quote a delivery fee straightforward for anything under the size and weight limits.
Sources
- datouboss.com checked September 30, 2026
Backs: Headquarters, Legal entity
“Company: EKE HONG KONG COMPANY LIMITED Address: ROOM B28, 19/F YHC TOWER 1 SHEUNG YUET ROAD KOWLOON BAY HK”
- datouboss.com checked September 30, 2026
Backs: Support channels
“Need help ? Email: Service@datouboss.com Phone: (+86)15903693872 ... Hotline +86 15903693872 Email Service@datouboss.com ... [Download Center] ... [Facebook Group]”
- datouboss.com/collections/smart-furniture-appliances checked September 30, 2026
Backs: Departments
“DATOUBOSS Smart Window Cleaning Robot with App & Remote Control, 200ml Water Tank, Powerful Suction, AI Navigation, Ultrasonic Dual Spray System”
- datouboss.com/pages/about-us checked September 30, 2026
Backs: Founded
“2017 We began with hardware processing and early power-related manufacturing.”
- datouboss.com/pages/datouboss-warranty-policy checked September 30, 2026
Backs: Extended warranty
“Inverters and small batteries are covered by a 3-year warranty, while large batteries (48V314Ah batteries) and all-in-one units are covered by a 3+2 warranty (3-year basic warranty plus 2-year...”
- datouboss.com/pages/return-refund-policy checked September 30, 2026
Backs: Return window
“30-Day No Reason Return DATOUBOSS offers 30 days of free returns from delivery date.”
- datouboss.com/policies/shipping-policy checked September 30, 2026
Backs: Free delivery threshold, Markets
“We offer free shipping to the following countries and regions: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Estonia, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg,...”
Compiled from 7 source pages, checked September 30, 2026. We did not open an account.