Rogers review
Updated September 30, 2026 · GizmoCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Rogers suits buyers in CA after a new handset, with support on chat, phone and help centre across iOS and Android. The trade-off is the return window of 15 days, well short of Nothing's 30 days, and a range limited to new phones rather than the wider catalogues at Mozillion and Oukitel.
Key facts
- Best for
- New handsets in CA with chat, phone and help centre support.
- Return window
- 15 days (Source, checked September 30, 2026)
- Markets
- CA (Source, checked September 30, 2026)
- Headquarters
- Canada (Source, checked September 30, 2026)
- Founded
- 1960 (Source, checked September 30, 2026)
- Support channels
- Chat, Phone, Help-centre (Source, checked September 30, 2026)
- Products
- New phones
- Operating systems
- iOS, Android
- Official website
- rogers.com
Pros and cons
Pros
- Operating systems cover iOS and Android, so buyers on either side of that split can buy from the same seller.
- Support runs on chat, phone and help centre, giving quick chat answers, a phone line and a help centre for self service.
- Coverage in CA keeps handsets, support and returns in a single market for local buyers.
Cons
- Returns run 15 days, shorter than Nothing's 30 days, and the window ranks 28 of 42 across the brands compared here.
- The catalogue is new phones, so a shopper after a foldable looks elsewhere, since Mozillion lists new phones, refurbished phones and foldables.
- The line is new phones rather than rugged stock, where Oukitel lists new phones and rugged phones.
Who it suits
- Buyers in CA who want a seller trading since 1960, still around when a handset needs fixing.
- People on iOS or Android who want chat, phone and a help centre (iOS and Android, chat, phone and help centre).
- Shoppers who decide quickly, since the return window runs 15 days.
Who should look elsewhere
- Bargain hunters after refurbished or foldable stock: Mozillion lists new phones, refurbished phones and foldables.
- Undecided buyers who want a longer window: Nothing gives 30 days against Rogers' 15 days.
- Rugged phone buyers: Oukitel lists new phones and rugged phones.
Who runs it
Rogers is headquartered in Canada and has been trading since 1960. Buyers comparing sellers in the phone category tend to ask how long a company has been around as much as what it charges, because a handset is a purchase that can go wrong long after the money has gone. A seller operating since 1960 guarantees nothing on its own, but it closes off a question a shopper would still be asking at a newer outfit. Support is the part of the offer Rogers leans on, and it runs on chat, phone and help centre. That mix covers a quick question over chat, a phone call when something needs repeating, and a help centre for anyone who would rather search than hold. A shopper who treats support as part of the deal rather than an afterthought gets more from those channels than from a longer spec sheet, and the channels are worth weighing up front when the price gap between sellers is narrow. Sitting in CA also means the company, its policies and the people answering the phone come from the same base, which keeps the after sales experience in a single place rather than spread across regions. For a buyer who plans to keep a handset for a while, that continuity is part of the deal, and it is the piece to compare when two sellers quote a similar price and a similar box.
How Rogers compares
- 9.3 vs 9.1
- 9.3 vs 8.6
9.3 vs 8.7
9.3 vs 8.8- 9.3 vs 8.6
- 9.3 vs 9.1
9.3 vs 8.8
9.3 vs 9.2- 9.3 vs 9.1
- 9.3 vs 8.9
- 9.3 vs 9.2
9.3 vs 9.0
9.3 vs 9.3- 9.3 vs 9.5
9.3 vs 9.5
9.3 vs 9.4- 9.3 vs 9.3
- 9.3 vs 9.1
9.3 vs 9.0- 9.3 vs 9.0
- 9.3 vs 8.9
9.3 vs 8.8
9.3 vs 8.6
9.3 vs 8.6
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Where Rogers is available
- Available
- Canada
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
Where does Rogers sell phones?+
Rogers trades in CA and is headquartered in Canada. That single market shapes the rest of the offer: the handsets listed, the support you get and the returns you can use all apply there. A shopper reading this from another country, or from a region Rogers does not serve, will not find the same selection or the same return terms.
Which operating systems do Rogers phones run?+
Rogers lists iOS and Android for the handsets it sells, so the choice of system is open to you rather than fixed by the seller. Buyers coming from either side of that split have something to pick here, and the question of which platform you prefer does not push you to a different shop.
How long is the Rogers return window?+
The Rogers return window runs 15 days, which is shorter than the 30 days at Nothing. A buyer who wants to live with a phone for a while, or who decides slowly, gets more room elsewhere. The Rogers window still covers a faulty or simply unwanted handset handled straight away.
How do I reach Rogers support?+
Support runs on chat, phone and help centre. Chat suits a quick question, a phone call covers anything that needs a person on the line, and a help centre lets you dig in alone. Across the smartphones listing, 97.7% of brands include a help centre and 62.8% include phone support, so Rogers sits inside the common pattern.
What kind of phones does Rogers stock?+
The Rogers range covers new phones. That is a focused line rather than a broad catalogue: Mozillion lists new phones, refurbished phones and foldables and Oukitel lists new phones and rugged phones. A shopper hunting for a foldable or a rugged handset finds more choice elsewhere, while Rogers stays the straightforward option for a new phone from the mainstream shelves.
How long has Rogers been trading?+
Rogers has been trading since 1960 and is headquartered in Canada. For a hardware buyer that record carries weight, because the seller has to handle returns, repairs and support for a handset long after the box is opened. A long operating history is no substitute for reading the return terms, but it is a sensible place to start.
Where does Rogers rank for returns?+
On return days Rogers ranks 28 of 42 brands here, so the 15 day window is relative to the field. The overall score of 9.3 rests on a trust part of 9.9 and an offer part of 8.9, which matches a seller whose strength is service and staying power rather than flexibility.
Sources
- about.rogers.com/investor-relations/company-information checked September 30, 2026
Backs: Founded, Headquarters, Markets
“Our founder, Ted Rogers, purchased his first radio station, CHFI, in 1960.”
- rogers.com checked September 30, 2026
Backs: Operating systems, Products, Support channels
“Get a Galaxy smartphone and enjoy a $150 gift voucher”
- rogers.com/returns checked September 30, 2026
Backs: Return window
“Purchased online or by phone: Return within 15 days of shipment of the device.”
Compiled from 3 source pages, checked September 30, 2026. We did not open an account.
What changed
- September 30, 2026: score was 9.2, now 9.3