refurbed review

Updated September 30, 2026 · GizmoCue Editorial Team · Facts checked September 30, 2026

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Our verdict

refurbed suits shoppers who want a graded, warranty-backed phone, laptop or console in a European market rather than a new boxed device. It scores 9 overall, with a 30 day return window, free delivery in the UK and phones you can trade in.

Key facts

Best for
Refurbished phones, laptops and consoles with published condition grades and a UK return window.
Free delivery threshold
£0 (Source, checked September 30, 2026)
Return window
30 days (Source, checked September 30, 2026)
Extended warranty
Yes (Source, checked September 30, 2026)
Trade-in
Yes (Source, checked September 30, 2026)
Click and collect
No (Source, checked September 30, 2026)
Markets
AT, BE, BG, CH, CZ, DE, DK, EE, ES, FI, FR, GB, HR, IE, IT, LT, LU, LV, NL, PL, PT, SE, SI, SK (Source, checked September 30, 2026)
Legal entity
Refurbed Marketplace GmbH (Source, checked September 30, 2026)
Headquarters
Austria (Source, checked September 30, 2026)
Founded
2017 (Source, checked September 30, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 30, 2026)
Departments
Computers, Phones, Audio, Tv, Gaming, Cameras, Appliances, Refurbished
Official website
refurbed.com

Phones

Price from
£143.46 (Source, checked September 30, 2026)
Warranty
12 months (Source, checked September 30, 2026)
Return window
30 days (Source, checked September 30, 2026)
Minimum battery health
85% (Source, checked September 30, 2026)
Trade-in
Yes (Source, checked September 30, 2026)
Unlocked phones
Yes (Source, checked September 30, 2026)
Markets
AT, BE, BG, CH, CZ, DE, DK, EE, ES, FI, FR, GB, HR, IE, IT, LT, LU, LV, NL, PL, PT, SE, SI, SK (Source, checked September 30, 2026)
Legal entity
Refurbed Marketplace GmbH (Source, checked September 30, 2026)
Headquarters
Austria (Source, checked September 30, 2026)
Founded
2017 (Source, checked September 30, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 30, 2026)
Products
Laptop, Desktop, Tablet, Chromebook
Condition grades
Like new, Excellent, Very good, Good
Operating systems
Windows, Macos, Chromeos, Ipados, Android

Computers

Price from
£143.46 (Source, checked September 30, 2026)
Build to order
No (Source, checked September 30, 2026)
Warranty
1 year (Source, checked September 30, 2026)
Return window
30 days (Source, checked September 30, 2026)
Most memory (GB)
16 (Source, checked September 30, 2026)
Markets
AT, BE, BG, CH, CZ, DE, DK, EE, ES, FI, FR, GB, HR, IE, IT, LT, LU, LV, NL, PL, PT, SE, SI, SK (Source, checked September 30, 2026)
Legal entity
Refurbed Marketplace GmbH (Source, checked September 30, 2026)
Headquarters
Austria (Source, checked September 30, 2026)
Founded
2017 (Source, checked September 30, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 30, 2026)
Products
Laptop, Desktop, Tablet, Chromebook
Operating systems
Windows, Macos, Chromeos, Ipados, Android

Monitors and peripherals

Price from
£143.46 (Source, checked September 30, 2026)
Warranty
1 year (Source, checked September 30, 2026)
Zero dead pixel policy
No (Source, checked September 30, 2026)
Markets
AT, BE, BG, CH, CZ, DE, DK, EE, ES, FI, FR, GB, HR, IE, IT, LT, LU, LV, NL, PL, PT, SE, SI, SK (Source, checked September 30, 2026)
Legal entity
Refurbed Marketplace GmbH (Source, checked September 30, 2026)
Headquarters
Austria (Source, checked September 30, 2026)
Founded
2017 (Source, checked September 30, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 30, 2026)
Products
Laptop, Desktop, Tablet, Chromebook
Panel types
Ips, Tn, Va

Gaming gear

Price from
£143.46 (Source, checked September 30, 2026)
Warranty
1 year (Source, checked September 30, 2026)
Markets
AT, BE, BG, CH, CZ, DE, DK, EE, ES, FI, FR, GB, HR, IE, IT, LT, LU, LV, NL, PL, PT, SE, SI, SK (Source, checked September 30, 2026)
Legal entity
Refurbed Marketplace GmbH (Source, checked September 30, 2026)
Headquarters
Austria (Source, checked September 30, 2026)
Founded
2017 (Source, checked September 30, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 30, 2026)
Products
Laptop, Desktop, Tablet, Chromebook
Platforms
Playstation, Xbox, Switch

Cameras and drones

Price from
£143.46 (Source, checked September 30, 2026)
Top video resolution
4k (Source, checked September 30, 2026)
Warranty
1 year (Source, checked September 30, 2026)
Markets
AT, BE, BG, CH, CZ, DE, DK, EE, ES, FI, FR, GB, HR, IE, IT, LT, LU, LV, NL, PL, PT, SE, SI, SK (Source, checked September 30, 2026)
Legal entity
Refurbed Marketplace GmbH (Source, checked September 30, 2026)
Headquarters
Austria (Source, checked September 30, 2026)
Founded
2017 (Source, checked September 30, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 30, 2026)
Products
Laptop, Desktop, Tablet, Chromebook

Apps and profiles

Elsewhere
TrustpilotLinkedInXpress.refurbed.com

Pros and cons

Pros

  • Devices are graded on the like new, excellent and very good scale and battery health is held at a minimum of 85%.
  • refurbed lists computers, phones and audio, a wider set of categories than computers, phones and audio and computers, phones and audio.
  • Coverage spans AT, BE and BG, so a single account reaches most of Europe rather than a single market.
  • Warranty of 12 months is included and an extended warranty is offered, so extra cover is a choice.
  • Cameras reach 4k recording and monitors come in ips, tn and va panels, so the range is not limited to computers and phones.

Cons

  • Click and collect is not offered, so every order is shipped rather than collected.
  • There is no dead pixel policy, so a monitor with a faulty panel is handled under the general warranty.
  • The 30 day return window puts refurbed at position 3 of 80 electronics stores ranked on returns, so it is not the longest.
  • Build to order is not offered, so configurations come from graded stock rather than a spec you write yourself.
refurbed

Ready to try refurbed?

Scored 9.0 / 10 by GizmoCue.

See alternatives

Who it suits

  • Shoppers who want a phone, laptop or console at a stated grade with a 30 day window to change their mind in.
  • Buyers in the UK and across mainland Europe who want a single account covering AT, BE and BG.
  • People replacing a phone, since trade in is offered and handsets are unlocked.

Who should look elsewhere

  • JBL buyers after computers or phones, since audio, gaming and refurbished leaves those categories out.
  • Banggood shoppers who want cameras, since computers, phones and audio has no cameras category.
  • Akkuk.hu buyers who want a refurbished category alongside appliances and cameras, since computers, phones and audio lists those two but not refurbished.

Core features

Returns run for 30 days, which gives time to power a device up and check it over before deciding. An extended warranty is offered, so cover can be carried past the standard period on hardware that is no longer new. Trade in is accepted on phones, which lets an old handset go back into the catalogue instead of sitting unused. Click and collect is not offered, so orders are shipped and none can be picked up in person.

The company behind it

refurbed is run by Refurbed Marketplace GmbH, registered in Austria, and has traded since 2017. Support comes through email, phone and help centre, so a phone line, email and a written help centre are all in reach. A named company behind the storefront matters when something arrives with a fault, because there is a single place to take it back to and the same organisation handles the enquiry.

How refurbed compares

Where refurbed is available

Available
Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

How much does a laptop cost on refurbed?+

refurbed lists laptops from £143.46, and the same range covers desktops, tablets and chromebooks under laptop, desktop and tablet. Operating systems for those machines come under Windows, macOS and chromeos. Build to order is not offered, so each machine arrives as graded stock rather than a configuration you choose.

Is delivery free?+

The UK free delivery threshold is £0, so delivery costs nothing on a £143.46 entry order. There is no collection route to compare it against, since click and collect is not offered, which keeps the delivered price and the checkout price the same number.

How long do I have to send something back?+

refurbed allows 30 days for returns, taken from the warranty terms. In a ranking of 80 electronics stores on return days, refurbed sits at position 3, so the window is longer than some and shorter than others.

What condition are the devices in?+

Every device is graded on the like new, excellent and very good scale, so the state of a unit is set out in its listing. Battery health is held to a minimum of 85% on graded devices, which is the part most likely to have worn down. Pick the grade that matches how you plan to use the machine.

Which countries does refurbed sell to?+

refurbed ships into AT, BE and BG, so a single account covers most of Europe rather than a single market. Returns, warranty and delivery terms are the ones published on the UK site. The legal entity behind the marketplace is Refurbed Marketplace GmbH, registered in Austria.

What warranty comes with a device?+

Devices carry a 1 year warranty, and the graded phone range is quoted at 12 months. An extended warranty is offered, so cover can run past the standard period. Monitors carry no dead pixel policy, so panel faults fall under the general warranty.

How do I reach support?+

Support comes through email, phone and help centre, so email, a phone line and a written help centre are all open to you. The business has traded since 2017 and is run as Refurbed Marketplace GmbH. For a graded device this matters in the first weeks after delivery, when a fault is easiest to describe before the 30 day window closes.

Can I trade in an old phone and will the handset be carrier locked?+

Trade in is offered on phones, and handsets sold are unlocked, so a device can move between networks without a carrier lock. Phones sit within computers, phones and audio alongside the rest of the catalogue, and the graded handsets are described by the like new, excellent and very good scale before you commit.

Sources

  • press.refurbed.com checked September 30, 2026

    Backs: Founded

  • refurbed.com checked September 30, 2026

    Backs: Markets

    “We operate 24 local marketplaces, so you shop in your own language and currency, with delivery and support in your country.”

  • refurbed.com/imprint checked September 30, 2026

    Backs: Click and collect

    “We are an online marketplace. There is no shop at this address.”

  • refurbed.co.uk checked September 30, 2026

    Backs: Extended warranty, Free delivery threshold, Departments

    “You're also covered by at least 12 months of warranty protection, with optional extensions available for even longer peace of mind.”

  • refurbed.co.uk/about-us checked September 30, 2026

    Backs: Build to order, Warranty

    “refurbed is an online marketplace for professionally refurbished products. We are not a refurbisher ourselves, but work with carefully selected professional refurbishing partners across Europe who...”

  • refurbed.co.uk/c/cameras checked September 30, 2026

    Backs: Top video resolution

    “GoPro HERO8 Black: An action camera with 4K video capabilities”

  • refurbed.co.uk/c/consoles checked September 30, 2026

    Backs: Platforms

    “Gaming Consoles - PlayStation, Nintendo, Xbox, Console Accessories”

  • refurbed.co.uk/c/laptops checked September 30, 2026

    Backs: Operating systems, Price from, Products, Most memory (GB)

    “Samsung Galaxy Chromebook Go | N4500 | 11.6" ... Acer TravelMate P2 P215-52 | i5-10210U | 15.6" ... Apple MacBook Air 2018 | 13.3" | i5”

  • refurbed.co.uk/contact checked September 30, 2026

    Backs: Support channels

    “Alternative channels: Call us +44 800 - 031 8900; Direct email service@refurbed.co.uk”

  • refurbed.co.uk/warranty checked September 30, 2026

    Backs: Return window

    “Sellers extend the statutory right of withdrawal from 14 to 30 days.”

  • refurbed.com/imprint checked September 30, 2026

    Backs: Headquarters, Legal entity

    “Refurbed Marketplace GmbH, Jakov-Lind-Straße 7, 1020 Vienna, Austria”

  • refurbed.de/c/smartphones checked September 30, 2026

    Backs: Trade-in, Unlocked phones

  • refurbed.de/produktzustande checked September 30, 2026

    Backs: Minimum battery health, Condition grades, Warranty

  • refurbed.lv/c/monitori checked September 30, 2026

    Backs: Panel types

    “IPS (In-Plane Switching) ... TN (Twisted Nematic) ... VA (Vertical Alignment) on the refurbed monitors category page”

  • refurbed.lv/warranty checked September 30, 2026

    Backs: Zero dead pixel policy

    “Pārdevēja garantija neattiecas uz: ... trausliem elementiem, piemēram, stiklu, ekrāniem un lēcām (the seller warranty does not cover fragile elements such as glass, screens and lenses)”

Compiled from 15 source pages, checked September 30, 2026. We did not open an account.

What changed

  • September 30, 2026: Operating systems was android, ios, now windows, macos, chromeos, ipados, android
  • September 30, 2026: Price from was 56.86 EUR, now 143.46 GBP
  • September 30, 2026: Products was refurbished-phones, refurbished-laptops, refurbished-tablets, rugged-phones, now laptop, desktop, tablet, chromebook
  • September 30, 2026: axisScores cost was 9.6, now 9.5
refurbed

refurbed

Refurbished phones, laptops and consoles with published condition grades and a UK return window.

9.0/10See alternatives

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