Reboxed review

Updated September 30, 2026 · GizmoCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Reboxed suits UK shoppers who want a graded, unlocked refurb phone or laptop with warranty cover and a long returns window. Phones start at £97.59, and a 30 days returns window puts it near the top of the brands compared here.

Key facts

Best for
Graded, unlocked refurb phones and Macs at UK entry prices with a long returns window.
Price from
£97.59 (Source, checked September 30, 2026)
Warranty
12 months (Source, checked September 30, 2026)
Return window
30 days (Source, checked September 30, 2026)
Minimum battery health
80% (Source, checked September 30, 2026)
Trade-in
Yes (Source, checked September 30, 2026)
Unlocked phones
Yes (Source, checked September 30, 2026)
Markets
GB (Source, checked September 30, 2026)
Legal entity
reboxed limited (Source, checked September 30, 2026)
Headquarters
United Kingdom (Source, checked September 30, 2026)
Founded
2019 (Source, checked September 30, 2026)
Support channels
Email, Chat, Help-centre (Source, checked September 30, 2026)
Products
Refurbished phones, Refurbished laptops, Refurbished tablets, Foldables
Condition grades
Like new, Excellent, Very good, Good
Operating systems
iOS, Android
Official website
reboxed.co

Computers

Price from
£97.59 (Source, checked September 30, 2026)
Build to order
No (Source, checked September 30, 2026)
Warranty
1 year (Source, checked September 30, 2026)
Return window
30 days (Source, checked September 30, 2026)
Most memory (GB)
32 (Source, checked September 30, 2026)
Student discount
Yes (Source, checked September 30, 2026)
Markets
GB (Source, checked September 30, 2026)
Legal entity
reboxed limited (Source, checked September 30, 2026)
Headquarters
United Kingdom (Source, checked September 30, 2026)
Founded
2019 (Source, checked September 30, 2026)
Support channels
Email, Chat, Help-centre (Source, checked September 30, 2026)
Products
Refurbished phones, Refurbished laptops, Refurbished tablets, Foldables
Operating systems
iOS, Android
Graphics
Apple

Headphones and speakers

Price from
£97.59 (Source, checked September 30, 2026)
Noise cancelling
Yes (Source, checked September 30, 2026)
Battery life
20 hours (Source, checked September 30, 2026)
Warranty
1 year (Source, checked September 30, 2026)
Multi-room
No (Source, checked September 30, 2026)
Markets
GB (Source, checked September 30, 2026)
Legal entity
reboxed limited (Source, checked September 30, 2026)
Headquarters
United Kingdom (Source, checked September 30, 2026)
Founded
2019 (Source, checked September 30, 2026)
Support channels
Email, Chat, Help-centre (Source, checked September 30, 2026)
Products
Refurbished phones, Refurbished laptops, Refurbished tablets, Foldables

Electronics stores

Free delivery threshold
£400 (Source, checked September 30, 2026)
Return window
30 days (Source, checked September 30, 2026)
Price match
No (Source, checked September 30, 2026)
Extended warranty
Yes (Source, checked September 30, 2026)
Trade-in
Yes (Source, checked September 30, 2026)
Markets
GB (Source, checked September 30, 2026)
Legal entity
reboxed limited (Source, checked September 30, 2026)
Headquarters
United Kingdom (Source, checked September 30, 2026)
Founded
2019 (Source, checked September 30, 2026)
Support channels
Email, Chat, Help-centre (Source, checked September 30, 2026)
Departments
Computers, Phones, Audio, Refurbished

Apps and profiles

Pros and cons

Pros

  • Refurbished iPhones start at £97.59, among the lower entry prices across the brands compared.
  • Returns run 30 days, long enough to judge a graded device on arrival rather than on a listing photo.
  • Devices are sold unlocked, so a phone is not tied to a single network from the day it arrives.
  • Trade in is accepted, so an older handset or laptop can count towards the cost of a replacement.
  • Batteries must hold 80% health or better, which is a clear floor rather than a vague promise.

Cons

  • Phone is not among its support channels (email, chat and help centre), so a fault on a graded device is handled in writing or in chat.
  • There is no price match, so a cheaper offer elsewhere goes unanswered.
  • The store operates in the United Kingdom, a single market, so buyers outside the UK have no listed delivery route.
  • Warranty of 12 months is the standard term, so longer cover has to be bought as the extended warranty.
Reboxed

Ready to try Reboxed?

Scored 8.9 / 10 by GizmoCue.

Who it suits

  • UK buyers who want a graded refurb phone and know which condition grade they are happy with.
  • Mac owners after a refurb laptop, since the range covers refurbished phones, refurbished laptops and refurbished tablets.
  • People with an old device in a drawer, since trade in is accepted alongside a purchase.

Who should look elsewhere

  • Shoppers set on a factory new handset, since Nothing lists new phones rather than graded refurb stock.
  • Buyers who need a rugged phone, since Oukitel lists new phones and rugged phones.
  • Anyone who wants new and refurb side by side, since Mozillion lists new phones, refurbished phones and foldables and Reboxed's range is refurb only.

Where it sits among rivals

Across the phones comparison, Reboxed's entry price sits at rank 13 of 29, so value is solid without being the cheapest on the list. Returns are the strong suit at rank 2 of 42, close to the top of that table. Warranty length is the weaker side at rank 12 of 33.

What it does well

Standard cover runs 12 months, and an extended warranty is available for anyone who wants a longer term. Returns run 30 days, long enough to judge a graded device properly. Devices are sold unlocked, so there is no operator contract holding a phone to a single network, and trade in is accepted, which gives an old handset a value against the cost of a replacement. Battery health is checked against a floor of 80%, so a tired cell keeps a device out of the top condition grade.

Who runs it

Reboxed is run by reboxed limited, founded in 2019 and based in the UK, with the headquarters given as GB. Support runs through email, chat and help centre, so help arrives in writing or in live chat rather than down a phone line, and a fault report on a graded device ends up as a written exchange rather than a call.

How Reboxed compares

Where Reboxed is available

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

What does a refurbished iPhone cost at Reboxed?+

Refurbished iPhones start at £97.59, and that entry price ranks at 13 of 29 among the brands compared. Condition grade and storage size move the price up from that entry point, so the cheapest listing is not the only one to weigh. Delivery is included above £400, which a single handset may fall short of.

How long is the warranty on a device from Reboxed?+

Standard cover runs 12 months, and an extended warranty is offered for buyers who want a longer term. The standard period applies without extra cost, so anyone planning to keep a refurbished phone for years should price the extension in at checkout rather than assume it is included.

How long do I have to send a device back?+

Returns run 30 days from the point of delivery, and that window puts Reboxed close to the top of the brands compared on returns. For graded refurbished kit the extra time matters, because the condition grade on the listing has to match the device that actually arrives in the box.

What condition can I expect on a refurbished device?+

Devices are listed in like new, excellent and very good, so the grade is stated rather than left vague. Battery health is checked against a floor of 80%, which is the number to read first when comparing listings at the same price.

Are the phones unlocked, and can I trade in my old one?+

Handsets are sold unlocked, so the device is not tied to a single network when it arrives, and trade in is accepted for an older phone. The range spans refurbished phones, refurbished laptops and refurbished tablets, so a handset can be replaced alongside a laptop or tablet through the same order.

Does Reboxed deliver outside the UK?+

Trading is listed for GB and the terms are drawn up on the same basis, so delivery is arranged for UK buyers. Anyone outside that market should read the terms before ordering, since the listed market is where the store operates.

How do I get help from Reboxed?+

Support runs on email, chat and help centre, which covers written replies, live chat and a self service help section. Phone is not among those routes, so a fault on a graded device and a delivery problem both end up as a written or chat exchange.

Is there a student discount?+

A student discount is offered on top of the entry pricing, which starts at £97.59 for refurbished iPhones. The discount and the grade choice pull in opposite directions, so a student aiming at the top of the like new, excellent and very good scale pays more than a buyer aiming at the lower end.

Can I buy a refurbished MacBook?+

Refurbished laptops are part of the range, and stock is not built to order, so what ships is what sits on the shelf. Memory runs up to 32 GB on the laptops listed, and graphics are Apple only, which narrows the choice to Mac hardware.

Sources

  • reboxed.co checked September 30, 2026

    Backs: Operating systems, Products, Departments, Support channels

    “All Refurbished iPhones ... All Refurbished Samsungs ... Refurbished Google Pixel”

  • reboxed.co/collections/audio checked September 30, 2026

    Backs: Multi-room

    “Type - Headphones - Airpods 2nd Generation - Airpods Max - AirPods Pro 2nd Gen - Galaxy Buds Pro”

  • reboxed.co/collections/refurbished-apple-macbook checked September 30, 2026

    Backs: Build to order, Graphics, Most memory (GB)

    “Refurbished MacBook Air 13" M1 2020 8GB/256GB ... Starting at £599”

  • reboxed.co/collections/refurbished-iphones checked September 30, 2026

    Backs: Trade-in

    “we offer a buyback and trade-in service where we will buy your old iPhone”

  • reboxed.co/collections/refurbished-iphones checked September 30, 2026

    Backs: Price from

    “iPhone SE 2020 64GB ... Starting at £97.59 Was £279.00”

  • reboxed.co/pages/delivery checked September 30, 2026

    Backs: Free delivery threshold

    “Tracked 24 ... £4.99 (free for orders over £400); Tracked 48 2-3 working days Free”

  • reboxed.co/pages/our-mission checked September 30, 2026

    Backs: Founded

    “So in 2019, we bought together some of the tech industry's top experts to come and shake up a dated and boring category”

  • reboxed.co/pages/returns checked September 30, 2026

    Backs: Return window

    “To qualify for a refund/exchange you will have 30 days from the date of receipt to return your order back to us.”

  • reboxed.co/pages/student-discount checked September 30, 2026

    Backs: Student discount

    “Use our reboxed student discount code at the checkout to enjoy £20 off your order*. For instant access to this discount simply register and verify your student status with UNiDAYS! *min spend £400”

  • reboxed.co/pages/techcheck checked September 30, 2026

    Backs: Minimum battery health, Condition grades

    “All our batteries are at least 80% or more.”

  • reboxed.co/pages/terms-and-conditions checked September 30, 2026

    Backs: Extended warranty, Headquarters, Legal entity, Markets, Price match, Unlocked phones, Warranty, Warranty

    “The 24-month Warranty and Battery Guarantee is an optional add-on which can be applied at cart.”

  • reboxed.co/products/apple-airpods-max-2024 checked September 30, 2026

    Backs: Battery life, Noise cancelling

    “Apple Airpods Max (2024) USB-C ... Battery life - Up to 20 hours with ANC and Spatial Audio enabled”

Compiled from 12 source pages, checked September 30, 2026. We did not open an account.

What changed

  • September 30, 2026: axisScores offer was 9.0, now 8.9
  • September 30, 2026: axisScores trust was 8.0, now 8.1
Reboxed

Reboxed

Graded, unlocked refurb phones and Macs at UK entry prices with a long returns window.

8.9/10See alternatives