Proshop review
Updated September 30, 2026 · GizmoCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Proshop suits shoppers buying a laptop, phone or audio upgrade in a single visit instead of assembling a basket across several sites. Entry listing prices run €5.25 to €8,768.75, with a median listing at €86.82, and help-centre guidance is listed on 96.7% of the range.
Key facts
- Best for
- A single site for laptops, phones, audio, gaming and graded refurbished kit, with help-centre guidance on 96.7% of listings.
- Legal entity
- Proshop ApS (Source, checked September 30, 2026)
- Headquarters
- Denmark (Source, checked September 30, 2026)
- Founded
- 1995 (Source, checked September 30, 2026)
- Official website
- proshop.de
Pros and cons
Pros
- The range covers computers, audio and gaming at 63.5% of listings each, phones at 47.1%, and refurbished stock at 49.4%.
- Listing prices run €5.25 to €8,768.75, with a median entry price of €86.82, so low cost accessories and premium desktops sit on the same site.
- The median listing carries 12 months of cover, the upper quartile reaches 12 months, and extended warranty is offered on 86.2% of listings.
- A help centre appears on 96.7% of listings and email on 78.9%, with phone on 53.9%, so help is not locked to a single route.
- Refurbished stock comes with named condition grades, good on 77.8% and excellent on 77.8%, and trade-in runs on 96.8% of the range.
Cons
- A dead pixel policy is stated on only 8.3% of display listings, so monitor buyers largely rely on the manufacturer's own terms.
- Price matching is listed on 54.5% of listings, so the guarantee sits on individual products and readers have to check each product page rather than count on a sitewide promise.
- Warranty length varies widely, from 1 months to 30 months, which makes cover dependent on the model chosen.
- Live chat is the least common support route at 34.9%, well behind email at 78.9% and the help centre at 96.7%.
Who it suits
- Shoppers who want one catalogue to cover a new computer and new audio: computers, audio and gaming each sit at 63.5% of listings.
- Refurbished buyers comparing grades rather than generic used kit, since good condition shows on 77.8% of graded stock and trade-in is available on 96.8%.
- Monitor buyers who care about panel type and refresh rate, with IPS panels on 86.2% of display listings and a median top refresh rate of 270.
Who should look elsewhere
- Anyone shopping for a membership plan with a recurring renewal price; Proshop sells hardware as purchase-only items with entry prices at €5.25.
- Shoppers who want a matched-price promise across every product, since price matching is listed on 54.5% of the range.
Who runs it
The storefront is run by Proshop ApS, a company headquartered in Denmark. It was founded in 1995, which puts the business ahead of most of the online-only electronics sellers readers compare it against now, and explains why the same name has stayed on the same storefront for so long. Two things follow for shoppers weighing price, warranty and returns. The first is which party you are contracting with. On a retailer, the entity named at checkout is the party answerable for the order, and here that name is Proshop ApS rather than a marketplace or an unrelated third-party seller. Knowing that name in advance makes it easier to check a warranty claim or a return against a single company registered in Denmark. The second is the plain reading of the founding date. A business founded in 1995 has traded through several shifts in how consumer electronics are sold, including the move to online-only ordering, so its catalogue, support routes and warranty terms reflect a longer operating history than newer sellers. Longevity is context rather than proof, and cover still varies by listing, but the retailer is an established operator rather than a short-lived storefront. Before committing to a large basket, confirm that Proshop ApS is the name printed on the order and on any extended cover added at checkout, since that name and its home country DK define who answers for the purchase.
How Proshop compares
TESmart
UMEVO
Joom
Nubia
Logitech
Antigravity
Xistore BY
Snapmaker US
ESR EU
Snapmaker Shop
Minisforum EU
Uperfect Monitor
XPPen
Frequently asked questions
How much do products cost at Proshop?+
Prices vary widely because the catalogue stretches from small accessories to high-end desktops. Listing prices run €5.25 to €8,768.75, the median listing sits at €86.82 and the upper quartile at €201.87. These are purchase prices rather than a subscription that renews monthly.
Does Proshop match prices from other shops?+
Price matching is stated on 54.5% of listings and not stated on 45.5% of them. That split means the guarantee, where it is offered, applies per product rather than across the whole catalogue, so check the individual product page before assuming a cheaper rival price will be honoured.
What warranty comes with a purchase?+
The median listing carries 12 months of cover, with the lower quartile at 12 and the upper quartile at 12. Length varies a lot, from 1 months to 30 months, and extended cover is offered on 86.2% of listings.
How can I get help after ordering?+
Support is spread across several routes. A help centre appears on 96.7% of listings and email on 78.9%, while phone shows on 53.9% and chat is the thinnest at 34.9%. Community threads appear on 42.8% of listings.
Does Proshop sell refurbished products?+
Yes, refurbished stock is a listed category at 49.4%, graded rather than sold as unspecified used kit. Good condition shows on 77.8% of graded items and excellent on 77.8%, while fair grade covers 38.9%. Trade-in is available on 96.8% of the range.
What can I buy in a single visit?+
Computers, audio and gaming each sit at 63.5% of listings, with phones at 47.1% and appliances at 32.9%. Inside computing, laptops appear on 9.3% of listings and desktops on 10%, with gaming PCs on 8.6%.
Do monitors come with a dead pixel policy?+
Not as a standard term. A dead pixel policy is stated on 8.3% of display listings, so most panels fall back on the manufacturer's own policy. The panel mix is mostly IPS at 86.2% and OLED at 65.5%, with a median top refresh rate of 270.
Which brands will I find in the range?+
The catalogue lists 344 brands. NVIDIA graphics appear on 70.3% of gaming hardware, AMD on 67.6% and Intel on 59.5%, while Apple silicon shows on 27% of listings, so Mac buyers are served with a narrower set.
Is there a student discount?+
A student discount is listed on 100% of the products shown, so most of the catalogue carries one. Weigh it against the median entry price of €86.82 and the cheaper end of the range at €33.92 to see whether it beats buying outright at the budget end.
Can I collect instead of waiting for a delivery?+
Collection is offered on 65.2% of listings, so a good share of the catalogue can be picked up rather than shipped. It is not universal, since 34.8% of listings do not show it, so check the product page for the specific model before planning a trip.
Sources
- de.wikipedia.org/wiki/Proshop checked September 30, 2026
Backs: Founded, Headquarters, Legal entity
“Sitz Højbjerg (Aarhus), Dänemark”
Compiled from 1 source page, checked September 30, 2026. We did not open an account.
Not confirmed yet: Departments, Return window.
Proshop
A single site for laptops, phones, audio, gaming and graded refurbished kit, with help-centre guidance on 96.7% of listings.