XGIMI review
Updated September 30, 2026 · GizmoCue Editorial Team · Facts checked September 30, 2026
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Our verdict
XGIMI runs a single category direct store, selling TV under XGIMI Technology Co. and shipping to SG, MY and TW. It suits shoppers who want one focused category with a return window of 30 days and free delivery, and less so anyone filling a basket with audio, phones or gaming kit elsewhere.
Key facts
- Best for
- A specialist TV store with a 30 days return window and no delivery charge across SG, MY and TW.
- Free delivery threshold
- $0 (Source, checked September 30, 2026)
- Return window
- 30 days (Source, checked September 30, 2026)
- Markets
- SG, MY, TW, HK, NZ, KR, TH, VN, ID, KH, PH, BN, AT, BE, FR, DE, LU, IT, MT, MC, NL, PT, CH, ES, GB, IE, US, CA (Source, checked September 30, 2026)
- Legal entity
- XGIMI Technology Co. (Source, checked September 30, 2026)
- Headquarters
- China (Source, checked September 30, 2026)
- Founded
- 2013 (Source, checked September 30, 2026)
- Support channels
- Email, Help-centre (Source, checked September 30, 2026)
- Departments
- Tv
- Official website
- global.xgimi.com
Apps and profiles
- Elsewhere
- X
Pros and cons
Pros
- Returns run 30 days, which places XGIMI 3 on return days among 80 brands.
- The free delivery threshold is $0, so orders do not need to clear a minimum spend to avoid a shipping charge.
- One checkout covers SG, MY and TW, stretching across Asia, Europe and North America.
- Buying direct from the maker, XGIMI Technology Co., keeps the listings on tv instead of spreading across mixed categories.
Cons
- Store categories cover tv only, so audio, phones and gaming have to come from another seller.
- Support runs on email and help centre only, with no phone line listed for setup help.
- Shipping destinations are limited to SG, MY and TW, so shoppers in other countries are not served.
Who it suits
- Shoppers after one focused category with maker level listings rather than a general electronics marketplace.
- Buyers in Singapore, MY and TW who weigh a return window of 30 days heavily.
- People weighing a specialist against a wider range, such as Akkuk.hu with computers, phones and audio.
Who should look elsewhere
- Shoppers who also want audio or refurbished gear, better served by JBL, whose store categories cover audio, gaming and refurbished.
- Buyers filling a basket with computers, phones or cameras in one order, better served by Banggood with computers, phones and audio.
- Anyone expecting phone support, since XGIMI lists email and help centre for help.
The company behind it
The direct store is operated by XGIMI Technology Co., a company based in China and founded in 2013. Because the seller is the maker rather than a marketplace of many sellers, the catalogue stays narrow and the listings stay on a single category. Support is offered through email and help centre, so email and a help centre form the route to a written answer. That suits people who would rather read a guide and then send a question than wait on hold, and it suits anyone who wants the answer on record. The other side of that choice is that a shopper who needs a live conversation has to plan around written replies. Buyers who want a wider electronics catalogue in the same basket should look at a general seller instead, because a single category maker store will not cover phones, audio or gaming gear.
How XGIMI compares
- 8.9 vs 9.1
- 8.9 vs 8.6
8.9 vs 8.7
8.9 vs 8.8- 8.9 vs 8.6
- 8.9 vs 9.1
8.9 vs 8.8
8.9 vs 9.2- 8.9 vs 9.1
- 8.9 vs 8.9
- 8.9 vs 9.2
8.9 vs 9.0
8.9 vs 9.3- 8.9 vs 9.5
Covers computers, phones and audio, so a TV can be ordered alongside computers, phones or audio gear.
8.9 vs 9.5
8.9 vs 9.4- 8.9 vs 9.3
- 8.9 vs 9.1
8.9 vs 9.0- 8.9 vs 9.0
- 8.9 vs 8.9
8.9 vs 8.8
8.9 vs 8.6
8.9 vs 8.6
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Where XGIMI is available
- Available
- Austria, Belgium, Brunei, Cambodia, Canada, France, Germany, Hong Kong, Indonesia, Ireland, Italy, Luxembourg, Malaysia, Malta, Monaco, Netherlands, New Zealand, Philippines, Portugal, Singapore, South Korea, Spain, Switzerland, Taiwan, Thailand, United Kingdom, United States, Vietnam
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
How long do I have to return something?+
XGIMI allows 30 days for returns on direct store orders. That window places the store 3 on return days among 80 brands compared here, longer than many general electronics sellers allow. Return questions follow the same route as support, email and help centre.
Is delivery free?+
The free delivery threshold is $0, so an order does not need to reach a minimum spend to avoid a delivery charge. That is the only delivery figure listed, and it applies to the destinations named in Singapore, MY and TW. Shipping cost is not the reason to add extra items to reach a qualifying spend.
Where does XGIMI ship?+
The shipping policy names SG, MY and TW as served markets, which spans destinations in Asia, Europe and North America from one checkout. If your country sits outside that list, check the destination before paying, since delivery is not listed for markets beyond those named.
What does the XGIMI store actually sell?+
Store categories are listed as tv, so the direct store is a TV specialist rather than a general electronics shop. Audio, phones and gaming are not part of that catalogue, which means a mixed basket needs a second seller such as Akkuk.hu, whose store categories cover computers, phones and audio.
How do I get help setting the equipment up?+
Support runs on email and help centre, meaning email and a help centre rather than a phone line. Installation questions, product questions and return queries all start there, and a written thread leaves you something to refer back to. Anyone who needs a live conversation should plan for replies instead.
Who is behind XGIMI?+
The store is run by XGIMI Technology Co., which lists CN as its base and 2013 as its founding year. Buying from the maker is why the catalogue stays at tv: you deal with the company that builds the products, not a reseller carrying many brands.
How does XGIMI compare with broader electronics stores?+
Akkuk.hu lists store categories covering computers, phones and audio, while XGIMI lists tv. Banggood covers computers, phones and audio and JBL focuses on audio, gaming and refurbished. A single category store suits a focused purchase better than one built around a mixed basket.
Is XGIMI a new company?+
The company was founded in 2013 and is based in China, so it is an established maker with its own direct store rather than a short lived reselling marketplace. The trade off buyers accept is a catalogue held to tv, with no neighbouring categories to browse.
Sources
- global.xgimi.com checked September 30, 2026
Backs: Legal entity, Return window, Departments, Support channels
“Copyright (c) 2026 XGIMI Technology Co. All rights reserved.”
- global.xgimi.com/pages/shipping-policy checked September 30, 2026
Backs: Free delivery threshold, Markets
“XGIMI provides free shipping for all orders.”
- us.xgimi.com/pages/about checked September 30, 2026
Backs: Founded, Headquarters
“2013 .11 Founding - XGIMI was founded with a mission to elevate people's enjoyment and enhance the quality of modern living.”
Compiled from 3 source pages, checked September 30, 2026. We did not open an account.
What changed
- September 30, 2026: axisScores cost was 9.6, now 9.5
- September 30, 2026: axisScores offer was 8.8, now 8.7
- September 30, 2026: axisScores trust was 8.2, now 8.3
- September 30, 2026: score was 9.0, now 8.9
XGIMI
A specialist TV store with a 30 days return window and no delivery charge across SG, MY and TW.