Elkjop review

Updated September 30, 2026 · GizmoCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Elkjop suits Norwegian shoppers who want computers, phones, TVs, audio, gaming, appliances and refurbished kit under a single roof. Trading since 1962, it pairs trade in with click and collect, so buying new gear and handing back an old device happen in the same visit.

Key facts

Best for
A Norwegian electronics chain that combines a wide catalogue with trade in, price match and store collection.
Price match
Yes (Source, checked August 24, 2026)
Trade-in
Yes (Source, checked August 24, 2026)
Click and collect
Yes (Source, checked August 24, 2026)
Legal entity
ELKJØP NORDIC AS (Source, checked September 30, 2026)
Headquarters
Norway (Source, checked September 30, 2026)
Founded
1962 (Source, checked September 30, 2026)
Support channels
Chat, Phone, Help-centre (Source, checked August 24, 2026)
Departments
Computers, Phones, Tv, Audio, Gaming, Appliances, Refurbished
Official website
elkjop.no

Apps and profiles

Elsewhere
WikidataWikipediaLinkedIn

Pros and cons

Pros

  • Trade in is offered, so an old device can be handed over as part of the order instead of being dealt with separately.
  • Click and collect is offered, which suits anyone who wants to see a screen or check a size in a store before the delivery arrives.
  • The catalogue covers every category in computers, phones and tv, so a mixed basket of tech and appliances does not mean splitting the order across shops.
  • Refurbished is a listed category in computers, phones and tv, giving a cheaper route than new stock when the budget is fixed.
  • Established since 1962, so the company behind the site is a long standing retailer rather than a new storefront.

Cons

  • Support runs on chat, phone and help centre only, so a direct email route is not among the listed channels.
  • There is no camera category in computers, phones and tv, while Akkuk.hu lists cameras in computers, phones and audio.
  • The operation is registered in no, which puts buyers outside the local market outside the store and collection model.

Ready to try Elkjop?

Scored 9.3 / 10 by GizmoCue.

See alternatives

Who it suits

  • Norwegian shoppers who want the full computers, phones and tv range under one roof, where JBL lists only audio, gaming and refurbished in audio, gaming and refurbished.
  • Buyers who want to hand over an old device or collect an order in person, both of which are offered here rather than left to shipping only sellers.
  • Shoppers who put weight on staying power, with the company trading since 1962.

Who should look elsewhere

  • Camera buyers, since Akkuk.hu lists cameras in computers, phones and audio and this catalogue does not.
  • Buyers who want everything brand new, because Banggood's computers, phones and audio runs without a refurbished range.
  • Anyone needing only audio or gaming kit, where JBL's audio, gaming and refurbished is a tighter fit than a general electronics chain.

What it does well

A short set of features carries most of the buying decision here, and all of them sit around the purchase rather than after it. Price match means a lower price found at another shop can be brought to the Elkjop figure, so comparison shopping does not have to end on a worse number. It does mean keeping the competing listing open, since the claim depends on what the other shop is showing at the time. Trade in lets an old device be handed over as part of the order instead of being dealt with separately, which shortens the path between deciding to replace something and getting the replacement. It also makes a higher specification item more affordable, because part of the cost is offset by what the old one is worth. Click and collect lets an order be placed on the site and collected from a physical store, which suits anyone who wants to see a screen, check a size or take the item home the same day rather than waiting on a delivery window. Used together they cover comparison, disposal and handover. A shopper planning a large basket can compare prices, order, collect and hand back an old device in the same trip. That is the practical difference against sellers that ship only, where every step depends on a carrier.

Who runs it

Behind the site sits ELKJØP NORDIC AS, registered in no. That is the company a shopper is dealing with rather than a marketplace of independent sellers, which matters when a warranty claim or a return has to go somewhere. The business dates back to 1962, so it is an established retailer rather than a recent storefront, and claims made years from now still land with a trading company. Support is listed as chat, phone and help centre. In practice that means a self service help centre for routine questions, live chat for quicker back and forth, and a phone line for anything that needs a person on the other end. The listed set does not include email, so a shopper who wants a written record may need to keep the chat or help centre exchange instead. Who runs the store tells you who stands behind an order, and the channel list tells you how quickly you can reach them once a faulty item or a return turns up. Together they are the practical trust test for a chain of this size.

How Elkjop compares

Frequently asked questions

What does Elkjop sell?+

The catalogue is broad for a single retailer. The listed categories are computers, phones and tv, so computers, phones, TVs, audio, gaming, appliances and refurbished goods all sit in the same place. Appliances alongside tech is the part that separates it from the audio specialists in this comparison.

Does Elkjop match prices elsewhere?+

Price match is offered, which means a cheaper price found at another shop can be brought to the Elkjop figure before you commit, and it matters most on the expensive end of computers, phones and tv such as televisions and appliances. It is worth having the competing listing open when you ask.

Can I trade in my old phone or laptop?+

Trade in is offered, so an old device from the phones, computers or audio side of computers, phones and tv can be handed over rather than kept or disposed of separately. Valuing a device usually raises questions, and chat, phone and help centre are the routes for those.

Can I order online and collect from a store?+

Click and collect is offered, so an order can be placed on the site and picked up from a physical store instead of waiting on a delivery window. It suits anyone who wants to see a screen or check a size before taking the item home. Pickup questions can go through chat, phone and help centre.

How long has Elkjop been trading?+

The business behind the site is ELKJØP NORDIC AS, and it has been trading since 1962. A long history matters in this category because warranty claims and returns have to land with a company that is still trading when the claim is made, not a short lived marketplace seller.

How do I get help from Elkjop?+

Support runs on chat, phone and help centre. A help centre covers routine questions such as order status, chat handles quicker exchanges, and the phone line is there for anything that needs a person. Email is not in the listed set, so keep the chat or help centre record if you need a written trail.

Is there a refurbished range?+

Refurbished is one of the listed categories in computers, phones and tv, so pre-owned kit is sold alongside new stock rather than in a separate shop. Banggood's computers, phones and audio runs without a refurbished range, which is the difference that matters for buyers on a fixed budget.

Can I buy from outside Norway?+

The operation is registered in no, and the catalogue is built around a domestic market with physical stores behind click and collect. Buyers further afield should weigh a shipping only seller such as Banggood, whose computers, phones and audio covers the same tech categories, before ordering.

Sources

Compiled from 3 source pages, checked September 30, 2026. We did not open an account.

What changed

  • September 30, 2026: axisScores offer was 9.2, now 9.1
  • September 30, 2026: axisScores trust was 9.7, now 9.6
  • September 30, 2026: score was 9.4, now 9.3

Not confirmed yet: Return window.

Elkjop

A Norwegian electronics chain that combines a wide catalogue with trade in, price match and store collection.

9.3/10See alternatives

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