Box review
Updated September 30, 2026 · GizmoCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Box suits UK buyers who want a single shop for computers, gaming kit and audio, with entry prices starting at £89 and a 30 day return window. It trades breadth elsewhere: click and collect is no, and everything ships within a single market.
Key facts
- Best for
- UK shoppers buying laptops, gaming PCs and tablets from one electronics store.
- Free delivery threshold
- £200 (Source, checked September 30, 2026)
- Return window
- 30 days (Source, checked September 30, 2026)
- Extended warranty
- Yes (Source, checked September 30, 2026)
- Click and collect
- No (Source, checked September 30, 2026)
- Markets
- GB (Source, checked September 30, 2026)
- Legal entity
- Five Tech Limited (Source, checked September 30, 2026)
- Headquarters
- United Kingdom (Source, checked September 30, 2026)
- Founded
- 1996 (Source, checked September 30, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 30, 2026)
- Departments
- Computers, Phones, Audio, Tv, Gaming, Cameras, Refurbished
- Official website
- box.co.uk
Computers
- Price from
- £89 (Source, checked September 30, 2026)
- Build to order
- Yes (Source, checked September 30, 2026)
- Warranty
- 1 year (Source, checked September 30, 2026)
- Return window
- 30 days (Source, checked September 30, 2026)
- Most memory (GB)
- 64 (Source, checked September 30, 2026)
- Markets
- GB (Source, checked September 30, 2026)
- Legal entity
- Five Tech Limited (Source, checked September 30, 2026)
- Headquarters
- United Kingdom (Source, checked September 30, 2026)
- Founded
- 1996 (Source, checked September 30, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 30, 2026)
- Products
- Laptop, Gaming laptop, Desktop, Gaming pc, Mini pc, Tablet, Chromebook
- Operating systems
- Windows, Macos, Chromeos, Android, Ipados
- Graphics
- Nvidia, Amd, Intel, Apple, Qualcomm
Monitors and peripherals
- Price from
- £89 (Source, checked September 30, 2026)
- Highest refresh rate (Hz)
- 480 (Source, checked September 30, 2026)
- Warranty
- 1 year (Source, checked September 30, 2026)
- Wireless peripherals
- Yes (Source, checked September 30, 2026)
- Markets
- GB (Source, checked September 30, 2026)
- Legal entity
- Five Tech Limited (Source, checked September 30, 2026)
- Headquarters
- United Kingdom (Source, checked September 30, 2026)
- Founded
- 1996 (Source, checked September 30, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 30, 2026)
- Products
- Laptop, Gaming laptop, Desktop, Gaming pc, Mini pc, Tablet, Chromebook
- Panel types
- Ips, Va, Oled, Mini led, Tn
Gaming gear
- Price from
- £89 (Source, checked September 30, 2026)
- Wireless peripherals
- Yes (Source, checked September 30, 2026)
- Warranty
- 1 year (Source, checked September 30, 2026)
- Battery life
- 50 hours (Source, checked September 30, 2026)
- Markets
- GB (Source, checked September 30, 2026)
- Legal entity
- Five Tech Limited (Source, checked September 30, 2026)
- Headquarters
- United Kingdom (Source, checked September 30, 2026)
- Founded
- 1996 (Source, checked September 30, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 30, 2026)
- Products
- Laptop, Gaming laptop, Desktop, Gaming pc, Mini pc, Tablet, Chromebook
- Platforms
- Pc, Playstation, Xbox, Switch, Mobile, Standalone
Headphones and speakers
- Price from
- £89 (Source, checked September 30, 2026)
- Noise cancelling
- Yes (Source, checked September 30, 2026)
- Battery life
- 50 hours (Source, checked September 30, 2026)
- Warranty
- 1 year (Source, checked September 30, 2026)
- Markets
- GB (Source, checked September 30, 2026)
- Legal entity
- Five Tech Limited (Source, checked September 30, 2026)
- Headquarters
- United Kingdom (Source, checked September 30, 2026)
- Founded
- 1996 (Source, checked September 30, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 30, 2026)
- Products
- Laptop, Gaming laptop, Desktop, Gaming pc, Mini pc, Tablet, Chromebook
Apps and profiles
- Elsewhere
- LinkedInXyoutube.com
Pros and cons
Pros
- Covers laptop, gaming laptop and desktop in one place, so a laptop and a desktop can share one delivery
- Tablets start at £89, a low entry point for a first device
- Returns run 30 days, and an extended warranty is available
- Support reaches you through email, chat and phone
- Store categories run from computers, phones and audio, spanning computers, audio, gaming and refurbished kit
Cons
- Click and collect is no, so every order is delivered rather than collected
- Delivery is free above £200, so smaller orders pay for shipping
- Delivery covers GB only, a single market with no other region listed
- The standard warranty runs 1 year, shorter than a longer cover, though an extended warranty is offered
Who it suits
- UK shoppers assembling a full computer setup, since Box lists laptop, gaming laptop and desktop
- Buyers who want a phone-free route to returns, with 30 days to change a mind
- Gaming buyers, since pc, playstation and xbox and gaming store categories are both covered
Who should look elsewhere
- People who need to collect an order the same day, since click and collect is no, unlike a shop with a store network such as JBL
- Buyers outside the UK, since delivery covers GB and the shop is headquartered in the United Kingdom
- Price-first shoppers who will not pay delivery, since free delivery starts at £200
Core features
Box gives you 30 days to send something back, and an extended warranty sits on top of the standard cover. Store categories run across computers, phones and audio, so laptops, gaming parts and audio land in the same basket. Click and collect is no: orders come to you, with free delivery on baskets over £200.
The company behind it
Box trades as Five Tech Limited and is headquartered in the United Kingdom, having been founded in 1996. Support runs through email, chat and phone, so a help centre, chat, email and phone are all listed routes to an answer. A long-standing company with a published returns window and a warranty page is a steadier bet than a new storefront.
How Box compares
- 8.6 vs 9.1
- 8.6 vs 8.6
8.6 vs 8.7
8.6 vs 8.8- 8.6 vs 8.6
- 8.6 vs 9.1
8.6 vs 8.8
8.6 vs 9.2- 8.6 vs 9.1
- 8.6 vs 8.9
- 8.6 vs 9.2
8.6 vs 9.0
8.6 vs 9.3- 8.6 vs 9.5
Banggood lists computers, phones and audio, dropping the cameras and refurbished lines Box keeps.
8.6 vs 9.5
8.6 vs 9.4- 8.6 vs 9.3
- 8.6 vs 9.1
8.6 vs 9.0- 8.6 vs 9.0
- 8.6 vs 8.9
8.6 vs 8.8
8.6 vs 8.6
8.6 vs 8.6
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Where Box is available
- Available
- United Kingdom
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
What does the cheapest Box tablet cost?+
Tablets start at £89. That entry point sits well below the rest of the range, which covers laptop, gaming laptop and desktop. It is the cheapest way into the store if you are starting with a single device rather than a full computer setup.
How long do I have to return something from Box?+
You get 30 days to return a purchase. An extended warranty is also available on top of the standard cover. Anything outside GB is not covered by the delivery setup, so return arrangements matter most to UK buyers.
Does Box ship to anywhere outside the UK?+
Delivery is listed for GB, which is a single market. The shop is headquartered in the United Kingdom, and no other region appears in its delivery coverage. Buyers shipping to Europe or further afield would need to check each address at checkout.
Can I collect a Box order instead of having it delivered?+
Click and collect is no. Every order is delivered rather than collected, so you cannot take a laptop or desktop away the same day. You can still save on shipping, as delivery is free on baskets above £200.
Is the warranty on a Box computer long?+
The standard warranty runs 1 year. An extended warranty is available if you want longer cover than the basic period. Buyers who rely on long support windows may want to price the extended option before choosing a machine.
How do I get help from Box?+
Support runs through email, chat and phone, covering a help centre, chat, email and phone. Several routes mean a technical question or an order problem can go to whichever suits you. The company behind the store trades as Five Tech Limited, which is named in its terms.
Does Box sell monitors and gaming accessories?+
Yes. Box sells across computers, phones and audio, with gaming and audio among them. Its gaming monitor range tops out at 480 Hz, and panel options include ips, va and oled. Gaming controllers cover pc, playstation and xbox, with wireless units in the range.
Sources
- box.co.uk checked September 30, 2026
Backs: Support channels, Founded, Headquarters, Products, Wireless peripherals
“Live Chat Customerservice@box.co.uk 020 3337 8950 ... Frequently Asked Questions”
- box.co.uk/64gb-ram-laptops checked September 30, 2026
Backs: Most memory (GB)
“ASUS ProArt P16 H7606WX AMD Ryzen AI 9 HX 370 64GB RAM 4TB SSD RTX 5090 16" Touchscreen Windows 11 Home Laptop”
- box.co.uk/90yh03y0-btua00-asus-rog-cetra-true-gaming checked September 30, 2026
Backs: Noise cancelling
“Adaptive ANC with Auto Mode”
- box.co.uk/about-us checked September 30, 2026
Backs: Build to order
“Whether you're looking to buy a new laptop, build a custom gaming PC, upgrade your monitor, or pick up the latest tablet or phone, we've got something for every setup. Our range covers everything...”
- box.co.uk/delivery-info checked September 30, 2026
Backs: Free delivery threshold, Markets
“Basket value over £200: Free”
- box.co.uk/faqs checked September 30, 2026
Backs: Click and collect
“Due to COVID-19, we will no longer be offering collection from our warehouse. We have also made the difficult decision to close our showroom permanently.”
- box.co.uk/gaming-controllers checked September 30, 2026
Backs: Battery life, Platforms
“ASUS ROG Raikiri II Xbox Wireless Gaming Controller - Black - Battery Life : Up to 50 Hours”
- box.co.uk/gaming-monitors checked September 30, 2026
Backs: Highest refresh rate (Hz)
“ASUS ROG Strix XG32UCWMG 32" OLED 4K UHD 480Hz USB-C Neo Proximity Sensor Height Adjustable Glossy Gaming Monitor”
- box.co.uk/laptops checked September 30, 2026
Backs: Graphics, Operating systems
“NVIDIA GeForce RTX Laptop Graphics ... AMD Radeon graphics appear as integrated graphics in many Ryzen laptops ... Intel Iris Xe and Intel Arc graphics on selected processors ... You may also see...”
- box.co.uk/monitors checked September 30, 2026
Backs: Panel types
“IPS panels provide wide viewing angles ... VA panels are known for strong contrast ... TN panels prioritise fast response times ... OLED monitors produce self-lit pixels ... Mini LED models use a...”
- box.co.uk/sitemap checked September 30, 2026
Backs: Departments
“Cameras - Audio - Soundbars - Gaming Consoles - Refurbished Laptops - Printers”
- box.co.uk/tablets checked September 30, 2026
Backs: Price from
“HONOR Pad X7 8.7" 4GB RAM 64GB ROM Qualcomm Snapdragon 680 Android Tablet - Grey ... £89.00”
- box.co.uk/terms-of-use checked September 30, 2026
Backs: Legal entity
“the Website, which is operated by Box (Company Number 07267226), whose registered office is at Unit 10 Woodford Trading Estate, Southend Road, Woodford Green, Essex, IG8 8HF”
- box.co.uk/warranty-and-returns checked September 30, 2026
Backs: Extended warranty, Return window, Warranty
“you can also get best warranty deals with extended packages”
Compiled from 14 source pages, checked September 30, 2026. We did not open an account.
What changed
- September 30, 2026: Battery life now 50
- September 30, 2026: Build to order now yes
- September 30, 2026: Founded now 1996
- September 30, 2026: Graphics now nvidia, amd, intel, apple, qualcomm
- September 30, 2026: Legal entity was Five Tech LTD, now Five Tech Limited
- September 30, 2026: Noise cancelling now yes
- September 30, 2026: Operating systems now windows, macos, chromeos, android, ipados
- September 30, 2026: Panel types now ips, va, oled, mini-led, tn
- September 30, 2026: Platforms now pc, playstation, xbox, switch, mobile, standalone
- September 30, 2026: Price from now 89 GBP
- September 30, 2026: Products now laptop, gaming-laptop, desktop, gaming-pc, mini-pc, tablet, chromebook
- September 30, 2026: Most memory (GB) now 64
- September 30, 2026: Highest refresh rate (Hz) now 480
- September 30, 2026: Warranty now 1
- September 30, 2026: Wireless peripherals now yes
- September 30, 2026: axisScores offer was 9.1, now 9.0
- September 30, 2026: axisScores trust now 9.0
- September 30, 2026: score was 8.5, now 8.6
Box
UK shoppers buying laptops, gaming PCs and tablets from one electronics store.