Updated October 12, 2026 · GizmoCue Editorial Team
Orchard Labs vs Reboxed
What sets them apart
| Compare |  Orchard Labs |  Reboxed |
|---|---|---|
| Price from | CA$199 | £97.59 |
| Warranty | 3 months | 12 monthsHigher |
| Return window | 14 to 90 daysHigher | 30 days |
| Markets | CA | GB |
| Minimum battery health | Not confirmed | 80% |
Same on both: Trade-in (Yes), Unlocked phones (Yes).
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings.
Key differences
- Reboxed scores higher overall: 8.9 vs 8.8.
- Warranty is higher at Reboxed: 12 months vs 3 months.
- Return window is higher at Orchard Labs: 14 to 90 days vs 30 days.
- Support channels: only Orchard Labs offers Phone.
- Support channels: only Reboxed offers Chat.
- Founded is lower at Orchard Labs: 2013 vs 2019.
- Products: only Orchard Labs offers New phones.
- Products: only Reboxed offers Refurbished laptops, Foldables.
- Condition grades: only Reboxed offers Excellent.
- Markets: only Orchard Labs offers CA.
Our verdict on each
Orchard Labs
Orchard Labs is a Canadian store for shoppers who want a low upfront price and a long returns window rather than long cover, and its CAD 199 starting price suits buyers on a budget. The trade-off is the 3 months warranty, the thinnest part of the deal.
Reboxed
Reboxed suits UK shoppers who want a graded, unlocked refurb phone or laptop with warranty cover and a long returns window. Phones start at £97.59, and a 30 days returns window puts it near the top of the brands compared here.
Score breakdown
| Area | Orchard Labs | Reboxed |
|---|---|---|
| Cost | 8.9Entry prices from CAD 199 sit mid-field at 19 of 29 on starting price. | 9.3HigherEntry pricing on refurbished iPhones is the strongest suit at £97.59, with delivery included above £400. |
| Offer | 8.8Unlocked handsets, trade in and a 14 to 90 days returns window, offset by a 3 months warranty. | 8.9HigherAn extended warranty is available alongside 12 months of standard cover and 30 days to change your mind. |
| Trust | 8.6HigherA named legal entity, trading since 2013 and support on email, phone and help centre sit behind each order. | 8.1A named operator with 2019 of trading behind it and support on email, chat and help centre. |
Licences and countries
| Country | Orchard Labs | Reboxed |
|---|---|---|
| Headquarters | Canada | United Kingdom |
Additional countries for Orchard Labs: 1. Additional countries for Reboxed: 1.
By the numbers
| Fact | Orchard Labs | Reboxed |
|---|---|---|
| Warranty | 3 months | 12 months |
| Return window | 14 to 90 days | 30 days |
Which one suits you
Pick Orchard Labs if trust and return window matter most.
Pick Reboxed if cost and warranty matter most.
How they place
| Ranking | Orchard Labs | Reboxed |
|---|---|---|
| Smartphone brands | 11 of 92 | 66 of 92 |
| Refurbished phones | 4 of 44 | 36 of 44 |
| Refurbished laptops and tablets | 4 of 45 | 38 of 45 |
Every fact side by side
| Fact | Orchard Labs | Reboxed |
|---|---|---|
| Products | New phones, Refurbished phones, Refurbished tablets | Refurbished phones, Refurbished laptops, Refurbished tablets, Foldables |
| Condition grades | Like new, Very good, Good | Like new, Excellent, Very good, GoodCovers more |
| Operating systems | iOS, Android | iOS, Android |
| Legal entity | Orchard Labs Inc. | reboxed limited |
| Headquarters | Canada | United Kingdom |
| Founded | 2013Lower | 2019 |
| Support channels | Email, Phone, Help centre | Email, Chat, Help centre |
Computers
| Fact | Orchard Labs | Reboxed |
|---|---|---|
| Build to order | Not confirmed | No |
| Warranty | Not confirmed | 1 year |
| Most memory (GB) | Not confirmed | 32 |
| Graphics | Not confirmed | Apple |
| Student discount | Not confirmed | Yes |
Headphones and speakers
| Fact | Orchard Labs | Reboxed |
|---|---|---|
| Noise cancelling | Not confirmed | Yes |
| Battery life | Not confirmed | 20 hours |
| Multi-room | Not confirmed | No |
Electronics stores
| Fact | Orchard Labs | Reboxed |
|---|---|---|
| Departments | Not confirmed | Computers, Phones, Audio, Refurbished |
| Free delivery threshold | Not confirmed | £400 |
| Price match | Not confirmed | No |
| Extended warranty | Not confirmed | Yes |
Where each stands against the rest
| Fact | Orchard Labs | Reboxed | Median |
|---|---|---|---|
| Warranty | 3 monthslowest quarter | 12 monthsat the median | 12 months |
| Return window | 14 to 90 dayshighest quarter | 30 daysat the median | 30 |
| Minimum battery health | Not confirmed | 80%at the median | 80% |
Median across 45 listed brands.
Pros and cons
Orchard Labs
Pros
- Returns run 14 to 90 days, so a refurbished handset can be charged, set up and lived with before a decision is made.
- Every phone is unlocked, so changing carrier does not mean buying the handset again.
- Trade in is accepted, so an older handset has a route to becoming part of the purchase.
Cons
- Warranty runs 3 months and ranks 30 of 33, the weakest part of the deal.
- Delivery covers the single market listed under CA, so shoppers outside Canada are not served.
- Support runs on email, phone and help centre only, with no live chat in the list.
Reboxed
Pros
- Refurbished iPhones start at £97.59, among the lower entry prices across the brands compared.
- Returns run 30 days, long enough to judge a graded device on arrival rather than on a listing photo.
- Devices are sold unlocked, so a phone is not tied to a single network from the day it arrives.
Cons
- Phone is not among its support channels (email, chat and help centre), so a fault on a graded device is handled in writing or in chat.
- There is no price match, so a cheaper offer elsewhere goes unanswered.
- The store operates in the United Kingdom, a single market, so buyers outside the UK have no listed delivery route.
Who each suits
Orchard Labs
Who it suits
- Canadian shoppers who want a low upfront price and a generous returns window on a refurbished handset.
- People planning to change carrier who would rather not buy a handset tied to one network.
- Owners with an older phone to hand, since trade in is accepted.
Who should look elsewhere
- Rugged phone buyers, since Oukitel lists new phones and rugged phones and the range here is new phones, refurbished phones and refurbished tablets.
- Foldable buyers, because new phones, refurbished phones and refurbished tablets leaves that category to Mozillion and its new phones, refurbished phones and foldables.
- Shoppers who want new handsets only, as Nothing lists new phones and no refurbished grades to weigh.
Reboxed
Who it suits
- UK buyers who want a graded refurb phone and know which condition grade they are happy with.
- Mac owners after a refurb laptop, since the range covers refurbished phones, refurbished laptops and refurbished tablets.
- People with an old device in a drawer, since trade in is accepted alongside a purchase.
Who should look elsewhere
- Shoppers set on a factory new handset, since Nothing lists new phones rather than graded refurb stock.
- Buyers who need a rugged phone, since Oukitel lists new phones and rugged phones.
- Anyone who wants new and refurb side by side, since Mozillion lists new phones, refurbished phones and foldables and Reboxed's range is refurb only.
Country by country
| Country | Orchard Labs | Reboxed |
|---|---|---|
| Canada | Yes | No |
| United Kingdom | No | Yes |
Questions about each
Orchard Labs
How much does Orchard Labs cost to start?+
Prices begin at CAD 199. That entry figure applies across the range listed under new phones, refurbished phones and refurbished tablets, so a shopper on a tight budget can start with a new handset or a refurbished one without moving to a different seller. Prices are quoted in the Canadian store.
How long is the warranty?+
The warranty runs 3 months. That is short, and it ranks 30 of 33 in our data, so it reads as cover for early faults rather than long term protection. Anyone keeping a handset for years should plan for repairs outside the warranty.
Reboxed
What does a refurbished iPhone cost at Reboxed?+
Refurbished iPhones start at £97.59, and that entry price ranks at 13 of 29 among the brands compared. Condition grade and storage size move the price up from that entry point, so the cheapest listing is not the only one to weigh. Delivery is included above £400, which a single handset may fall short of.
How long is the warranty on a device from Reboxed?+
Standard cover runs 12 months, and an extended warranty is offered for buyers who want a longer term. The standard period applies without extra cost, so anyone planning to keep a refurbished phone for years should price the extension in at checkout rather than assume it is included.