Updated October 12, 2026 · GizmoCue Editorial Team
Mozillion vs Orchard Labs
What sets them apart
| Compare | ||
|---|---|---|
| Price from | £25 | CA$199 |
| Warranty | 12 to 24 monthsHigher | 3 months |
| Return window | 14 days | 14 to 90 daysHigher |
| Markets | GB, IE, AU, CA, IN, NZ, ZA, ES, USCovers more | CA |
| Minimum battery health | 85% | Not confirmed |
Same on both: Trade-in (Yes), Unlocked phones (Yes).
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Key differences
- Mozillion scores higher overall: 9.5 vs 8.8.
- Warranty is higher at Mozillion: 12 to 24 months vs 3 months.
- Return window is higher at Orchard Labs: 14 to 90 days vs 14 days.
- Mozillion is available in 8 more countries.
- Products: only Mozillion offers Foldables.
- Products: only Orchard Labs offers Refurbished tablets.
- Condition grades: only Mozillion offers Excellent.
- Condition grades: only Orchard Labs offers Very good, Good.
- Markets: only Mozillion offers GB, IE, AU.
Our verdict on each
Mozillion
Mozillion suits shoppers who want a new or refurbished phone without a long contract, and who value cover and returns over brand new hardware. Phones start at £25 and every handset carries 12 to 24 months of warranty, which is what lifts it above most rivals here.
Orchard Labs
Orchard Labs is a Canadian store for shoppers who want a low upfront price and a long returns window rather than long cover, and its CAD 199 starting price suits buyers on a budget. The trade-off is the 3 months warranty, the thinnest part of the deal.
Score breakdown
| Area | Mozillion | Orchard Labs |
|---|---|---|
| Cost | 10.0HigherPhones start at £25, a low entry point that puts Mozillion near the top of the price ranking. | 8.9Entry prices from CAD 199 sit mid-field at 19 of 29 on starting price. |
| Offer | 9.0HigherWarranty runs 12 to 24 months, returns allow 14 days, and extended warranty is offered. | 8.8Unlocked handsets, trade in and a 14 to 90 days returns window, offset by a 3 months warranty. |
| Trust | Not confirmed | 8.6A named legal entity, trading since 2013 and support on email, phone and help centre sit behind each order. |
Where they rank in our lists
| Ranking | Mozillion | Orchard Labs |
|---|---|---|
| Smartphone brands | 51 of 92 | 11 of 92 |
| Refurbished phones | 27 of 44 | 4 of 44 |
Choosing between them
Pick Mozillion if warranty and markets matter most.
Pick Orchard Labs if return window matter most.
The numbers side by side
| Fact | Mozillion | Orchard Labs |
|---|---|---|
| Warranty | 12 to 24 months | 3 months |
| Return window | 14 days | 14 to 90 days |
If neither fits
asgoodasnew has warranty at 30 months, against 12 to 24 months for Mozillion and 3 months for Orchard Labs.
asgoodasnew reviewWhat we checked
Mozillion
- mozillion.com: 13 facts, checked September 30, 2026
Orchard Labs
- getorchard.com: 13 facts, checked September 30, 2026
Every fact side by side
| Fact | Mozillion | Orchard Labs |
|---|---|---|
| Products | New phones, Refurbished phones, Foldables | New phones, Refurbished phones, Refurbished tablets |
| Condition grades | Excellent, Like new | Like new, Very good, Good |
| Operating systems | iOS, Android | iOS, Android |
| Legal entity | Mozillion Ltd | Orchard Labs Inc. |
| Headquarters | United Kingdom | Canada |
| Founded | Not confirmed | 2013 |
| Support channels | Email, Phone, Help centre | Email, Phone, Help centre |
Electronics stores
| Fact | Mozillion | Orchard Labs |
|---|---|---|
| Departments | Phones, Refurbished | Not confirmed |
| Extended warranty | Yes | Not confirmed |
Where each stands against the rest
| Fact | Mozillion | Orchard Labs | Median |
|---|---|---|---|
| Warranty | 12 to 24 monthsabove the median | 3 monthslowest quarter | 12 |
| Return window | 14 daysbelow the median | 14 to 90 dayshighest quarter | 30 days |
| Minimum battery health | 85%highest quarter | Not confirmed | 80% |
Median across 45 listed brands.
Pros and cons
Mozillion
Pros
- Phones start at £25, one of the lowest entry points in the price ranking
- Warranty of 12 to 24 months is longer than the median across phone sites
- Returns run 14 days, and trade in is available to bring an old handset's value in
Cons
- Returns sit lower in the returns ranking, at 31 of 42
- Only excellent and like new grades are offered, so there is no budget condition below them
- Support runs on email, phone and help centre only, with no live chat listed
Orchard Labs
Pros
- Returns run 14 to 90 days, so a refurbished handset can be charged, set up and lived with before a decision is made.
- Every phone is unlocked, so changing carrier does not mean buying the handset again.
- Trade in is accepted, so an older handset has a route to becoming part of the purchase.
Cons
- Warranty runs 3 months and ranks 30 of 33, the weakest part of the deal.
- Delivery covers the single market listed under CA, so shoppers outside Canada are not served.
- Support runs on email, phone and help centre only, with no live chat in the list.
Who each suits
Mozillion
Who it suits
- Shoppers who want a new or refurbished phone on a single payment rather than a monthly plan
- People who trade in an old handset to cut what they pay up front
- Readers who want cover and a return window attached to the phone itself
Who should look elsewhere
- Buyers wanting a rugged handset, since Oukitel lists new phones and rugged phones and Mozillion does not
- Shoppers who only want new handsets from a manufacturer store, the way Nothing lists new phones
- Anyone planning to buy a laptop or tablet, as Mozillion's phones and refurbished are phone focused
Orchard Labs
Who it suits
- Canadian shoppers who want a low upfront price and a generous returns window on a refurbished handset.
- People planning to change carrier who would rather not buy a handset tied to one network.
- Owners with an older phone to hand, since trade in is accepted.
Who should look elsewhere
- Rugged phone buyers, since Oukitel lists new phones and rugged phones and the range here is new phones, refurbished phones and refurbished tablets.
- Foldable buyers, because new phones, refurbished phones and refurbished tablets leaves that category to Mozillion and its new phones, refurbished phones and foldables.
- Shoppers who want new handsets only, as Nothing lists new phones and no refurbished grades to weigh.
Country by country
| Country | Mozillion | Orchard Labs |
|---|---|---|
| Australia | Yes | No |
| India | Yes | No |
| Ireland | Yes | No |
| New Zealand | Yes | No |
| South Africa | Yes | No |
| Spain | Yes | No |
| United Kingdom | Yes | No |
| United States | Yes | No |
8 of 9 countries where either is available.
Questions about each
Mozillion
How much does the cheapest phone cost?+
Phones start at £25, which is the price a shopper meets first on the range. That entry point puts Mozillion at 2 of 29 brands on price from. You pay that figure once rather than as a monthly plan, so there is no renewal price to weigh later.
How long is the warranty?+
Warranty runs 12 to 24 months on the handsets sold, which is longer than the median warranty months across the sites compared. Extended warranty is also available if you want longer still. Because the cover sits with Mozillion Ltd, it is a company backed promise rather than a marketplace listing.
Orchard Labs
How much does Orchard Labs cost to start?+
Prices begin at CAD 199. That entry figure applies across the range listed under new phones, refurbished phones and refurbished tablets, so a shopper on a tight budget can start with a new handset or a refurbished one without moving to a different seller. Prices are quoted in the Canadian store.
How long is the warranty?+
The warranty runs 3 months. That is short, and it ranks 30 of 33 in our data, so it reads as cover for early faults rather than long term protection. Anyone keeping a handset for years should plan for repairs outside the warranty.