Loop Mobile review
Updated September 30, 2026 · GizmoCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Loop Mobile fits buyers who want a graded refurbished iPhone or Mac with a roomy returns window, a stated battery floor and support by email, phone or help centre, so you can budget before you commit. The entry price on its refurbished iPhone range is $454.
Key facts
- Best for
- Graded refurbished iPhones and Macs with a roomy returns window and free delivery.
- Free delivery threshold
- $0 (Source, checked September 30, 2026)
- Return window
- 30 days (Source, checked September 30, 2026)
- Markets
- US, AU, GB, FR, DE, IE, ES (Source, checked September 30, 2026)
- Legal entity
- PTS Corp (Loop Mobile) (Source, checked September 30, 2026)
- Headquarters
- Ireland (Source, checked September 30, 2026)
- Support channels
- Email, Phone, Help-centre (Source, checked September 30, 2026)
- Departments
- Computers, Phones, Audio, Appliances, Refurbished
- Official website
- loop-mobile.com
Phones
- Price from
- $454 (Source, checked September 30, 2026)
- Warranty
- 12 months (Source, checked September 30, 2026)
- Return window
- 30 days (Source, checked September 30, 2026)
- Minimum battery health
- 80% (Source, checked September 30, 2026)
- Unlocked phones
- Yes (Source, checked September 30, 2026)
- Markets
- US, AU, GB, FR, DE, IE, ES (Source, checked September 30, 2026)
- Legal entity
- PTS Corp (Loop Mobile) (Source, checked September 30, 2026)
- Headquarters
- Ireland (Source, checked September 30, 2026)
- Support channels
- Email, Phone, Help-centre (Source, checked September 30, 2026)
- Products
- Refurbished phones, Refurbished laptops, Refurbished tablets, Foldables
- Condition grades
- Like new, Excellent, Good, Fair
- Operating systems
- iOS, Android
Computers
- Price from
- $454 (Source, checked September 30, 2026)
- Build to order
- No (Source, checked September 30, 2026)
- Warranty
- 1 year (Source, checked September 30, 2026)
- Return window
- 30 days (Source, checked September 30, 2026)
- Most memory (GB)
- 64 (Source, checked September 30, 2026)
- Markets
- US, AU, GB, FR, DE, IE, ES (Source, checked September 30, 2026)
- Legal entity
- PTS Corp (Loop Mobile) (Source, checked September 30, 2026)
- Headquarters
- Ireland (Source, checked September 30, 2026)
- Support channels
- Email, Phone, Help-centre (Source, checked September 30, 2026)
- Products
- Refurbished phones, Refurbished laptops, Refurbished tablets, Foldables
- Operating systems
- iOS, Android
- Graphics
- Apple
Headphones and speakers
- Price from
- $454 (Source, checked September 30, 2026)
- Noise cancelling
- Yes (Source, checked September 30, 2026)
- Battery life
- 20 hours (Source, checked September 30, 2026)
- Warranty
- 1 year (Source, checked September 30, 2026)
- Markets
- US, AU, GB, FR, DE, IE, ES (Source, checked September 30, 2026)
- Legal entity
- PTS Corp (Loop Mobile) (Source, checked September 30, 2026)
- Headquarters
- Ireland (Source, checked September 30, 2026)
- Support channels
- Email, Phone, Help-centre (Source, checked September 30, 2026)
- Products
- Refurbished phones, Refurbished laptops, Refurbished tablets, Foldables
Apps and profiles
- Elsewhere
- youtube.com
Pros and cons
Pros
- Refurbished phones are graded like new, excellent and good, so you choose the wear you will live with.
- Returns run 30 days, which places the shop at position 3 of 80 brands ranked on return days.
- Batteries are held to a health floor of 80%, removing the most common worry with a used phone.
- Delivery is free on every order, with the free delivery threshold at $0.
- Help is easy to reach on email, phone and help centre, with a self service centre alongside email and phone.
Cons
- Cover is modest, with 12 months on phones and 1 year on the computer range, under the site upper quartile of 2.
- Build to order is no for the Mac collection, so a specific configuration is not something you can ask for.
- Graphics in the Mac range come down to apple, leaving no room for another GPU brand.
- The department list stops at computers, phones and audio, narrower than Akkuk.hu's computers, phones and audio.
Who it suits
- Buyers in the countries Loop Mobile serves, listed as US, AU and GB, who want one shop for a graded phone, a laptop and a tablet.
- People who want support on more than email, since the team answers on email, phone and help centre.
- Shoppers who plan a purchase around battery condition, because every battery clears 80%.
Who should look elsewhere
- Buyers after a wider department spread, since Akkuk.hu covers computers, phones and audio, further than computers, phones and audio.
- Audio first shoppers who want a specialist, since JBL's audio, gaming and refurbished is a tighter list than computers, phones and audio.
- Shoppers after TV, gaming or camera kit, since Banggood lists computers, phones and audio and those departments sit outside computers, phones and audio.
Who runs it
Loop Mobile is operated by PTS Corp (Loop Mobile), and the company is registered in Ireland. A named operator matters more in refurbished hardware than it would in a marketplace listing, because a used device is a judgement call about condition and you want one accountable company behind the grade you paid for. Support runs on email, phone and help centre, which gives you a written record through email, a spoken conversation by phone, or a self service help centre for routine questions. The help centre suits grading questions before you order, the phone line suits anything tied to a return already under way, and email keeps the wording you will want to quote later if a warranty claim needs a paper trail. What the setup does not include is live chat, so a quick question waits behind whatever queue your chosen channel has that day. For most buyers the picture is simple: an Irish registered company, a named legal entity on the paperwork, and support you can reach through more than one channel.
How Loop Mobile compares
- 9.3 vs 9.1
- 9.3 vs 8.6
9.3 vs 8.7
9.3 vs 8.8- 9.3 vs 8.6
- 9.3 vs 9.1
9.3 vs 8.8
9.3 vs 9.2- 9.3 vs 9.1
- 9.3 vs 8.9
- 9.3 vs 9.2
9.3 vs 9.0
9.3 vs 9.3- 9.3 vs 9.5
Banggood covers computers, phones and audio, adding TV and gaming departments that Loop Mobile's computers, phones and audio does not list.
9.3 vs 9.5
9.3 vs 9.4- 9.3 vs 9.3
- 9.3 vs 9.1
9.3 vs 9.0- 9.3 vs 9.0
- 9.3 vs 8.9
9.3 vs 8.8
9.3 vs 8.6
9.3 vs 8.6
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Where Loop Mobile is available
- Available
- Australia, France, Germany, Ireland, Spain, United Kingdom, United States
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
What does a refurbished iPhone cost at Loop Mobile?+
Refurbished iPhones start at $454, and that figure sits at the bottom of the range rather than in the middle of it. Condition grade moves the price from there, so a like-new handset costs more than a fair one. The listed figure is the entry point for the phone range, not a fixed price for every device in the shop.
What condition are the refurbished phones in, and are they unlocked?+
Loop Mobile grades its refurbished phones as like new, excellent and good, so you can see how much wear a device carries before you pay. Condition is a property of the individual handset rather than one house standard. Phones are also listed as unlocked, and the phone range covers iOS and Android devices, so Android handsets sit alongside Apple ones.
Will the battery on a used phone be good enough?+
Every battery is measured, and the shop holds them to a minimum health of 80%. That is the floor of the range, so a phone arriving below it would not match the description. For a device bought used, the battery is the part most likely to need replacing soon, and this figure shows where the shop draws the line.
How long do I have to return a device?+
You get 30 days to send a device back, which is longer than the bare minimum many shops work to. That window sits at position 3 of 80 brands ranked on return days, so the allowance is generous rather than average. It also gives a refurbished buyer time to test battery, screen and camera before committing.
Which countries does Loop Mobile ship to, and is delivery free?+
Loop Mobile ships to US, AU and GB, which covers the US, the UK, Ireland and a spread of European markets plus Australia. Delivery is free on orders, since the free delivery threshold is $0. Buyers outside those markets would need a different supplier for a refurbished device.
What warranty comes with the devices?+
Phones carry 12 months of warranty, and the warranty page lists 1 year for the computer side of the range. Those are separate lines, so check which applies to the device you are buying. The computer figure matches the site median of 1, so it sits mid ranking rather than at the generous end.
How can I get hold of support?+
Support runs on email, phone and help centre, so you have a written route, a spoken route and a self service library. Email is useful when you want a record attached to a warranty or grade question. The phone line suits anything urgent, such as a return already in motion, and the help centre covers routine questions on grades and battery health.
What can I buy, and can I get a Mac built to order?+
The shop covers refurbished phones, refurbished laptops and refurbished tablets, and its store departments run to computers, phones and audio. On the Mac side, build to order is no, so machines arrive in the configurations the shop holds rather than a build of your choosing. Memory in that range tops out at 64 GB.
Sources
- loop-mobile.com checked September 30, 2026
Backs: Products, Departments
“Shop by Product: Refurbished Phones, Refurbished Watches, Refurbished Tablets; Apple: All Refurbished iPhone, All Refurbished iPad, All Refurbished Mac; Samsung: Galaxy Z Fold Series, Galaxy Z Flip...”
- loop-mobile.com/collections/refurbished-iphones checked September 30, 2026
Backs: Price from
“Refurbished iPhone 15 Plus - Black (Sprint) $1,109 $454 - Fair - Refurbished & certified”
- loop-mobile.com/collections/refurbished-macs checked September 30, 2026
Backs: Build to order, Graphics, Most memory (GB)
“Unified memory cannot be upgraded after purchase, so specify enough headroom upfront”
- loop-mobile.com/collections/refurbished-phones checked September 30, 2026
Backs: Condition grades, Operating systems, Unlocked phones
“Premium: Immaculate condition, 90% battery, perfect functionality. Excellent: Minimal signs of wear, near-perfect functionality. Good: Light cosmetic marks, but in excellent working order. Fair: More...”
- loop-mobile.com/pages/about-us checked September 30, 2026
Backs: Minimum battery health
“Original Battery devices come with at least 80%, or you can choose a brand-new battery for 100%.”
- loop-mobile.com/pages/contact checked September 30, 2026
Backs: Legal entity, Support channels
“PTS Corp (Loop Mobile) 2000 S Liberty Drive Bloomington, IN 47403 USA”
- loop-mobile.com/pages/faq checked September 30, 2026
Backs: Warranty
“all refurbished iPhones from Loop Mobile come with a 12-month warranty”
- loop-mobile.com/pages/warranty checked September 30, 2026
Backs: Warranty
“we are willing to back them up with a 12-month warranty, as standard”
- loop-mobile.com/policies/refund-policy checked September 30, 2026
Backs: Return window
“All our products can be returned free of charge within 30 days of receipt.”
- loop-mobile.com/policies/shipping-policy checked September 30, 2026
Backs: Free delivery threshold, Markets
“We offer FREE delivery on all products.”
- loop-mobile.com/policies/terms-of-service checked September 30, 2026
Backs: Headquarters
“Loop Mobile (ModusLink Site), Monasterevin Road, Kildare, R51 A262, Ireland”
- loop-mobile.com/products/airpods-max-space-gray-lightning checked September 30, 2026
Backs: Battery life, Noise cancelling
“AirPods Max provide up to 20 hours of high-quality audio, talk time, and movie playback on a single charge”
Compiled from 12 source pages, checked September 30, 2026. We did not open an account.
What changed
- September 30, 2026: Markets was AU, DE, ES, FR, GB, IE, US, now US, AU, GB, FR, DE, IE, ES
- September 30, 2026: axisScores cost was 8.3, now 9.5
- September 30, 2026: score was 8.6, now 9.3
Loop Mobile
Graded refurbished iPhones and Macs with a roomy returns window and free delivery.