Nintendo Store review

Updated September 30, 2026 · GizmoCue Editorial Team · Facts checked September 30, 2026

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Our verdict

The Nintendo Store is a focused place to buy first-party Nintendo gear, and it suits players on Switch or mobile. Consoles, handhelds and controllers sit under console, handheld and controller, with entry prices under the €101.08 typical for this category, and support through a help centre.

Key facts

Best for
Buying Nintendo consoles, handhelds and controllers from the maker's own store.
Wireless peripherals
Yes (Source, checked September 30, 2026)
Markets
BE, DE, ES, FR, IT, NL, AT, PT, CH, GB, IE, ZA (Source, checked September 30, 2026)
Legal entity
Nintendo of Europe SE (Source, checked September 30, 2026)
Headquarters
Germany (Source, checked September 30, 2026)
Support channels
Help-centre (Source, checked September 30, 2026)
Products
Console, Handheld, Controller
Platforms
Switch, Mobile
Official website
store.nintendo.com

Electronics stores

Markets
BE, DE, ES, FR, IT, NL, AT, PT, CH, GB, IE, ZA (Source, checked September 30, 2026)
Legal entity
Nintendo of Europe SE (Source, checked September 30, 2026)
Headquarters
Germany (Source, checked September 30, 2026)
Support channels
Help-centre (Source, checked September 30, 2026)
Departments
Gaming

Apps and profiles

Elsewhere
WikidataWikipediaLinkedInX

Pros and cons

Pros

  • Product types cover console, handheld and controller, so hardware and controllers arrive in the same place rather than across several shops.
  • Wireless is available, so the listed hardware plays away from a cable without needing a wired fallback.
  • Platforms cover switch and mobile, which keeps the first-party ecosystem in a single catalogue.
  • Store categories sit at gaming, so the range stays focused on games hardware.
  • Support runs through help centre, which carries the written steps for pairing controllers and updating system software.

Cons

  • Support runs on help centre only, so a fault that needs a voice call has a single route.
  • Headsets, keyboards and mice are not among its product types (console, handheld and controller), so that kit comes elsewhere.
  • Reach is limited to BE, DE and ES, so buyers in other regions look elsewhere.
  • Store categories hold gaming alone, so general electronics sit outside this catalogue.
Nintendo Store

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Who it suits

  • Players who want Nintendo hardware and controllers from a single source instead of mixed suppliers.
  • Shoppers in the European markets on the store's list, who want first-party kit with its own support pages.
  • Anyone setting up a Switch or mobile setup and matching accessories to the official hardware.

Who should look elsewhere

  • Headset and peripheral buyers, since HyperX lists headsets, mice and keyboards alongside its controller range.
  • Shoppers after a console or handheld, since Skullcandy's range is gaming headset and stops at audio.
  • Anyone wanting a broad electronics range, since CORSAIR's listed types (gaming headset, gaming keyboard and gaming mouse) stop short of consoles and handhelds.

The company behind it

The store is run by Nintendo of Europe SE, which is based in Germany. That is the European arm of the business, and it is the entity named on orders, warranty claims and repairs for the territories the store serves. When a console arrives with a fault, the counterparty on the paperwork is that company rather than a marketplace partner, which matters if you are weighing a first-party shop against a general retailer that stocks hardware alongside everything else. Support runs through help centre. A help centre is the single published route, so questions get answered through written articles and on-console troubleshooting rather than a phone line or live chat. For common tasks that arrangement is workable: pairing a controller, updating system software and reading a warranty condition all follow step by step guides written for the store's own hardware, and the same pages are reachable long after a purchase. The structure of the company also shapes the small print. Because the operating entity sits in Europe, the terms accepted at checkout, the consumer rights that apply and the way a warranty claim is handled follow European rules for the markets the store covers. A buyer sitting further from that region gets a catalogue shaped by the same company, so it is worth reading the terms for your own market before ordering hardware rather than assuming a checkout page settles them.

How Nintendo Store compares

Where Nintendo Store is available

Available
Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Portugal, South Africa, Spain, Switzerland, United Kingdom

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

What does the Nintendo Store sell?+

The listed product types are console, handheld and controller. The store category is gaming, so the catalogue is built around games hardware rather than general electronics. You can pick up a console, a handheld or a controller in the same place, and the accessories sold here are the ones designed for that hardware.

Is the hardware wireless?+

Wireless is available. That applies across the listed hardware rather than to a single accessory, so the consoles, handhelds and controllers in console, handheld and controller can all be used away from a cable. A buyer who prefers a wired setup can still pair a controller the other way, but the wireless option is there from the start.

Which platforms does the store cover?+

The platforms listed are switch and mobile. Software and downloads on the store follow those two, so a library is built around a single console generation and a single mobile app rather than a spread of rival platforms. Anyone playing across PC, PlayStation and Xbox will still need those stores for the rest of their library.

Where does the Nintendo Store operate?+

The store serves BE, DE and ES. The operating company is Nintendo of Europe SE, based in Germany, and that is the European entity behind those orders. A shopper outside the listed markets falls outside this store, so the terms for your own market are worth checking before hardware is ordered.

How do I get help after buying?+

Support runs through help centre. A help centre is the single published route, so the written guidance for setup, pairing and software updates is where a question gets answered. No phone or chat line is listed for this store, which suits a buyer who is comfortable working through the guides on a console or a handheld.

What does the store not carry?+

Headsets, keyboards and mice are not among its product types (console, handheld and controller). The range is console, handheld and controller, which keeps the catalogue tight. For audio and PC kit, HyperX lists gaming headset, gaming mouse and gaming keyboard and CORSAIR lists gaming headset, gaming keyboard and gaming mouse, while Skullcandy stays on gaming headset.

Who does the store suit?+

It suits a shopper who wants Nintendo hardware and controllers from the maker's own site, with the product types held to console, handheld and controller. A buyer planning a wider setup, pairing a headset, keyboard and mouse with a console, finds more of that range at HyperX or CORSAIR, whose listed types reach gaming headset, gaming mouse and gaming keyboard and gaming headset, gaming keyboard and gaming mouse.

How do prices compare with other stores?+

There is no single price on the store, because the range runs from controllers through consoles and handhelds under console, handheld and controller. Across stores selling this kind of gear, entry prices sit under €101.08, the median entry price in this category, so a shopper on a budget should expect the cheaper end of the shelf to land low.

Sources

Compiled from 5 source pages, checked September 30, 2026. We did not open an account.

Nintendo Store

Nintendo Store

Buying Nintendo consoles, handhelds and controllers from the maker's own store.

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