Updated September 30, 2026 · GizmoCue Editorial Team
Coolblue Belgium vs RayNeo
Where Coolblue Belgium and RayNeo differ
| Compare |  Coolblue Belgium | RayNeo ReviewVisitVisit |
|---|---|---|
| Free delivery threshold | €0 | $0 |
| Extended warranty | YesHas it | No |
| Click and collect | YesHas it | No |
| Markets | BE, NL, DE | US, CA, GB, JP, FR, DE, ES |
| Price match | Not confirmed | No |
| Trade-in | Not confirmed | Yes |
Same on both: Return window (30 days).
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Key differences
- Coolblue Belgium scores higher overall: 9.2 vs 8.9.
- Extended warranty: only Coolblue Belgium.
- Click and collect: only Coolblue Belgium.
- Support channels: only Coolblue Belgium offers Phone.
- Support channels: only RayNeo offers Chat, Community.
- RayNeo is available in 6 more countries.
- Departments: only Coolblue Belgium offers Computers, Phones, Audio.
- Markets: only Coolblue Belgium offers BE, NL.
- Markets: only RayNeo offers US, CA, GB.
Our verdict on each
Coolblue Belgium
Coolblue Belgium suits shoppers in Belgium who want one store for computers, audio, phones, gaming and appliances, and who put returns and warranty above the lowest sticker price. Coolblue Belgium lists audio from €22.99, gives you 30 days to send an order back, and covers products for 2 years.
RayNeo
RayNeo suits buyers who want wireless display gaming and can stretch to a higher checkout price, with $269 the entry price and 30 days to change your mind after delivery. US, CA and GB sets where direct buying works, while Skullcandy opens at $104.99.
Score breakdown
| Area | Coolblue Belgium | RayNeo |
|---|---|---|
| Cost | 9.5HigherAudio opens at €22.99, under the €86.82 median entry price across the stores compared. | 8.3Entry price of $269 is high, but free delivery above $0 and trade in soften it. |
| Offer | 9.1You get 30 days to send an order back and 2 years of warranty behind it, with extended cover optional. | 9.4HigherReturns of 30 days, warranty of 1 to 2 years and support on email, chat and help centre carry the deal. |
| Trust | 8.9A named legal entity in BE, trading since 1999, with support on email, phone and help centre. | Not confirmed |
Where each is licensed and available
| Country | Coolblue Belgium | RayNeo |
|---|---|---|
| Headquarters | Belgium | Not confirmed |
Additional countries for Coolblue Belgium: 1. Additional countries for RayNeo: 7.
Where they rank in our lists
| Ranking | Coolblue Belgium | RayNeo |
|---|---|---|
| Electronics stores | 7 of 238 | 9 of 238 |
What we checked
Coolblue Belgium
- coolblue.be: 8 facts, checked September 30, 2026
- aboutcoolblue.com: 2 facts, checked September 30, 2026
RayNeo
- rayneo.com: 10 facts, checked September 30, 2026
Every fact side by side
| Fact | Coolblue Belgium | RayNeo |
|---|---|---|
| Departments | Computers, Phones, Audio, Tv, Gaming, Cameras, Appliances, RefurbishedCovers more | Tv |
| Legal entity | Coolblue België N.V. | RayNeo, Inc. |
| Headquarters | Belgium | Not confirmed |
| Founded | 1999 | Not confirmed |
| Support channels | Email, Phone, Help centre | Email, Chat, Help centre, Community |
Headphones and speakers
| Fact | Coolblue Belgium | RayNeo |
|---|---|---|
| Products | Headphones, Earbuds, Speakers, Portable speakers, Soundbars, Hi fi, Turntables | Gaming headset |
| Price from | €22.99 | $269 |
| Noise cancelling | Yes | Not confirmed |
| Battery life | 8 hours | Not confirmed |
| Warranty | 2 years | 1 to 2 years |
| IP rating | IP57 | Not confirmed |
Computers
| Fact | Coolblue Belgium | RayNeo |
|---|---|---|
| Operating systems | Windows, Macos, Chromeos, Android, Ipados | Not confirmed |
Monitors and peripherals
| Fact | Coolblue Belgium | RayNeo |
|---|---|---|
| Wireless peripherals | Not confirmed | Yes |
Where each stands against the rest
| Fact | Coolblue Belgium | RayNeo | Median |
|---|---|---|---|
| Return window | 30 daysat the median | 30 daysat the median | 30 days |
Median across 74 listed brands.
Pros and cons
Coolblue Belgium
Pros
- You have 30 days to send an order back, which takes the risk out of a big purchase.
- Every product carries 2 years of cover, and an extended warranty is available on top of it.
- Delivery is free on every order, with the threshold at €0, and click and collect is offered for small items.
Cons
- Support runs on email, phone and help centre only, so there is no live chat in the list.
- The noise cancelling earbuds listed run 8 hours on a charge, well under the 40 median across the products compared here.
- A 30 days return window places Coolblue Belgium at 3 of 80 brands compared, so it is not the longest window in the field.
RayNeo
Pros
- Wireless models are part of the range, with play listed across pc, playstation and xbox
- Warranty runs 1 to 2 years, longer at the top end than the 1 across the site
- Returns sit at 30 days, and a trade in programme helps offset the entry price
Cons
- Entry price of $269 sits far above Skullcandy, which starts at $104.99
- Store categories list tv only, so gaming headset stays narrow on gaming headsets compared with HyperX and CORSAIR
- Coverage runs across US, CA and GB only, and a price match is not offered, so deals elsewhere are yours to find
Who each suits
Coolblue Belgium
Who it suits
- Belgian shoppers filling a whole tech list at once, since computers, phones and audio covers audio, computers, phones, gaming, cameras and appliances in a single place.
- Audio buyers who would rather hear a pair at home, with 30 days to send them back and click and collect if picking up suits better.
- Computer and tablet buyers, since the operating systems covered run Windows, macOS and chromeos.
Who should look elsewhere
- Banggood, if you want a store whose categories are computers, phones and audio and do not include the refurbished line Coolblue Belgium carries.
- JBL, for a single brand audio shop: its categories are audio, gaming and refurbished, so anyone also needing a computer or an appliance has to look elsewhere.
RayNeo
Who it suits
- Players who move between PC, console and mobile and want one wireless device
- Shoppers who prefer buying direct from RayNeo, Inc. for warranty and returns cover
- Anyone in the United States, CA and GB who can wait on shipping rather than collect
Who should look elsewhere
- Budget buyers, since Skullcandy opens at $104.99 against RayNeo's $269
- People wanting headsets, mice, keyboards and controllers in one place, where HyperX and CORSAIR go wider
- Shoppers outside US, CA and GB who need a local return counter
Country by country
| Country | Coolblue Belgium | RayNeo |
|---|---|---|
| Belgium | Yes | No |
| Canada | No | Yes |
| France | No | Yes |
| Germany | No | Yes |
| Japan | No | Yes |
| Spain | No | Yes |
| United Kingdom | No | Yes |
| United States | No | Yes |
Questions about each
Coolblue Belgium
What does audio cost at Coolblue Belgium?+
Wired earphones are listed from €22.99, which sets the floor for the audio side of the shop. Speakers, soundbars, hi-fi and turntables sit alongside them, and the wider catalogue runs across computers, phones and audio for anyone buying several things in a single order.
How long do I have to return something?+
You have 30 days to return an order, a comfortable window if a product does not fit your setup. That places Coolblue Belgium at 3 among 80 brands compared on this measure, so the window is strong without being the longest on the list.
RayNeo
How much does a RayNeo headset cost at entry?+
RayNeo lists headsets from $269, which sits well above Skullcandy's $104.99. That gap is the main thing to weigh before choosing. Delivery adds nothing once your order clears the free delivery threshold of $0.
How long is the RayNeo warranty?+
Warranty runs 1 to 2 years, so some models are covered for a shorter term than others. The site median is 1, which sits at the lower end of that span. An extended warranty is not offered, so the standard term is the longest you can buy.