Updated September 30, 2026 · GizmoCue Editorial Team
ALTERNATE vs Blackview
Blackview
ALTERNATE
Higher score in this comparison
What sets them apart
| Compare | ALTERNATEReviewSee alternativesSee alternatives | BlackviewReviewVisitVisit |
|---|---|---|
| Return window | 14 days | 30 daysHigher |
| Markets | DE, AT, BE, DK, FR, IT, LU, NL, CH, ES | DE, FR, IT, PT |
| Free delivery threshold | Not confirmed | €0 |
| Extended warranty | Yes | Not confirmed |
| Click and collect | Yes | Not confirmed |
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Key differences
- Return window is higher at Blackview: 30 days vs 14 days.
- Support channels: only Blackview offers Chat.
- Departments: only ALTERNATE offers Tv, Appliances.
- Markets: only ALTERNATE offers AT, BE, DK.
- Markets: only Blackview offers PT.
Our verdict on each
ALTERNATE
ALTERNATE suits shoppers in its home region who want one store for computers, phones, audio and gaming, with returns handled the same way as other European retailers. Its 2 years of cover and build to order machines make it a solid pick, though 14 days for returns sits mid-table.
Blackview
Blackview suits shoppers who want new and rugged Android phones from a store that also sells audio, gaming and computers, and who value a long returns window over the lowest ticket. Entry sits at €149.95, with an overall score of 9.1 across the categories it sells.
Score breakdown
| Area | ALTERNATE | Blackview |
|---|---|---|
| Cost | Not confirmed | 8.7Entry price of €149.95 sits above Oukitel at $107.99, so the case rests on range, not the lowest ticket. |
| Offer | 9.1Prices start at €31.99, with 2 years of cover and optional extended protection at checkout. | 9.4HigherReturns run 30 days and warranty 12 months, with free delivery that has no minimum spend to clear. |
| Trust | 9.2Operating as ALTERNATE GmbH since 1992, with a 14 days return window and email, phone and help centre support. | Not confirmed |
How they place
| Ranking | ALTERNATE | Blackview |
|---|---|---|
| Laptop brands | 33 of 78 | 2 of 78 |
| Desktops and mini PCs | 35 of 62 | 2 of 62 |
| Tablets and e-readers | 17 of 40 | 3 of 40 |
| Monitors | 19 of 46 | 3 of 46 |
| Keyboards and mice | 34 of 60 | 4 of 60 |
| Consoles and gaming handhelds | 21 of 32 | 1 of 32 |
| Electronics stores | 168 of 239 | 13 of 239 |
Every fact side by side
| Fact | ALTERNATE | Blackview |
|---|---|---|
| Departments | Computers, Phones, Audio, Tv, Gaming, Appliances, RefurbishedCovers more | Computers, Phones, Audio, Gaming, Refurbished |
| Legal entity | ALTERNATE GmbH | Not confirmed |
| Headquarters | Germany | Hong Kong |
| Founded | 1992 | Not confirmed |
| Support channels | Email, Phone, Help centre, Community | Email, Phone, Chat, Help centre, CommunityCovers more |
Computers
| Fact | ALTERNATE | Blackview |
|---|---|---|
| Products | Laptop, Gaming laptop, Desktop, Gaming pc, Mini pc, Tablet | New phones, Rugged phones |
| Price from | €31.99Lower | €149.95 |
| Operating systems | Windows, Macos, Linux, Android, IpadosCovers more | Android |
| Build to order | Yes | Not confirmed |
| Warranty | 2 yearsHigher | 1 year |
| Most memory (GB) | 64 | 64 |
| Graphics | Nvidia, Amd, IntelCovers more | Intel |
Monitors and peripherals
| Fact | ALTERNATE | Blackview |
|---|---|---|
| Highest refresh rate (Hz) | 540Higher | 60 |
| Panel types | Ips, Va, OledCovers more | Ips |
| Zero dead pixel policy | No | Not confirmed |
| Wireless peripherals | Yes | Yes |
Gaming gear
| Fact | ALTERNATE | Blackview |
|---|---|---|
| Platforms | Pc, Playstation, Xbox, Switch, Mobile, StandaloneCovers more | Standalone |
| Battery life | Not confirmed | 30 hours |
Headphones and speakers
| Fact | ALTERNATE | Blackview |
|---|---|---|
| Noise cancelling | Not confirmed | Yes |
| Bluetooth codecs | Not confirmed | Aac |
| Multi-room | Not confirmed | No |
| IP rating | Not confirmed | IPX7 |
Where each stands against the rest
| Fact | ALTERNATE | Blackview | Median |
|---|---|---|---|
| Free delivery threshold | Not confirmed | €0below the median | €59.95 |
| Return window | 14 daysbelow the median | 30 daysat the median | 30 days |
Median across 79 listed brands.
Pros and cons
ALTERNATE
Pros
- Store categories run from computers and phones to audio, tv, gaming, appliances and refurbished goods, so most tech lists stay in one place.
- Returns run 14 days, a clear window to compare before you commit.
- Build to order is available, which matters for gaming laptops and desktops where stock configurations run out.
Cons
- The 14 day return window sits in the middle of the field, behind the brands ranked higher on that measure.
- A dead pixel policy is not offered, so a faulty panel has to go through the standard returns route.
- Monitor listings cap at 540 Hz, with ips, va and oled panels stocked, which narrows the top end of the display range.
Blackview
Pros
- Returns of 30 days rank near the top of the brands tracked, at 2 of 42.
- Support covers email, phone, chat, the help centre and the community through email, phone and chat, so replies can come by whichever route suits.
- Store categories span computers, phones and audio, so phones, audio, gaming and computers sit together.
Cons
- Entry price of €149.95 sits above Oukitel at $107.99, so it is not the cheapest way in.
- Warranty of 12 months places Blackview mid-table on cover length, at 12 of 33.
- Multiroom is a no, so the audio range does not cover whole-home linking.
Who each suits
ALTERNATE
Who it suits
- Shoppers in Germany, AT and BE who want a single store for computers, phones, audio and gaming gear.
- Gaming buyers after laptop, gaming laptop and desktop and pc, playstation and xbox coverage from one seller.
- People who value click and collect and a long support list over the widest catalogue.
Who should look elsewhere
- Buyers who want the longest return window in the comparison, where a retailer ranked higher on that measure fits better.
- Anyone shopping mainly for cameras, since JBL does not list that category either but stays audio focused.
- Price hunters comparing the very cheapest baskets, where Banggood's broad category list is worth checking first.
Blackview
Who it suits
- Shoppers buying a rugged phone and expecting a straightforward returns window
- Buyers who want phones, audio, gaming and computers under the same roof
- Android users happy with Android as the only platform
Who should look elsewhere
- Buyers on the tightest budget, who may find Oukitel cheaper at $107.99
- Shoppers who want foldables or refurbished handsets, since Mozillion lists new phones, refurbished phones and foldables
- Audio buyers who need multiroom linking, since multiroom is a no here
Current offers
Blackview
Current offer
Discount code
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Source, checked September 30, 2026
Country by country
| Country | ALTERNATE | Blackview |
|---|---|---|
| Austria | Yes | No |
| Belgium | Yes | No |
| Denmark | Yes | No |
| France | Yes | No |
| Germany | Yes | No |
| Italy | Yes | No |
| Luxembourg | Yes | No |
| Netherlands | Yes | No |
8 of 10 countries where either is available.
Questions about each
ALTERNATE
How long do I have to return something bought at ALTERNATE?+
You have 14 days from delivery to change your mind and send an item back. That is the standard withdrawal period and sits in the middle of this comparison rather than at the top. Keep the product in its original packaging and condition to keep the return straightforward.
What warranty comes with machines from ALTERNATE?+
Cover runs 2 years as standard across the range. Extended warranty is also available, which is worth adding on expensive gaming laptops and desktops. Fault cover and accidental damage are separate questions, so check the terms for the specific machine before you buy.
Blackview
What does a Blackview phone cost at the entry price?+
Phones start at €149.95. That is the lowest figure across the smartphone range, and it sits above Oukitel at $107.99. Buyers shopping purely on the entry ticket will find cheaper options elsewhere, while those weighing the full range have more to pick from here.
How long do I have to return a Blackview handset?+
Returns run 30 days from the refund policy, which places Blackview at 2 of 42 brands tracked. That is among the longer windows in the group, and it gives room to change your mind after a handset arrives rather than rushing a decision on the day of delivery.
Other options to compare
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Blackview
ALTERNATE