Mobile Reborn review

Updated September 30, 2026 · GizmoCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Mobile Reborn suits UK buyers who want a graded, unlocked handset with a full year of cover and a long return window. It scores 9 overall, and its 30 day returns rank 2 of 42 among the brands we track. Entry prices start at £99.

Key facts

Best for
A UK buyer wanting a graded, unlocked phone with a year of warranty and a long return window.
Price from
£99 (Source, checked September 30, 2026)
Warranty
12 months (Source, checked September 30, 2026)
Return window
30 days (Source, checked September 30, 2026)
Minimum battery health
80% (Source, checked September 30, 2026)
Trade-in
Yes (Source, checked September 30, 2026)
Unlocked phones
Yes (Source, checked September 30, 2026)
Markets
GB (Source, checked September 30, 2026)
Legal entity
Mobile Reborn Ltd (Source, checked September 30, 2026)
Headquarters
United Kingdom (Source, checked September 30, 2026)
Founded
2017 (Source, checked September 30, 2026)
Support channels
Email, Chat, Phone, Help-centre (Source, checked September 30, 2026)
Products
Refurbished phones, Refurbished tablets
Condition grades
Good, Excellent, Like new
Operating systems
iOS, Android
Official website
mobilereborn.co.uk

Apps and profiles

Elsewhere
TrustpilotXfacebook.cominstagram.comtiktok.com

Pros and cons

Pros

  • Returns of 30 days rank 2 of 42, so a handset that is not right can go back easily.
  • Every device is unlocked, so there is no network tie to undo on arrival.
  • Condition grades of good, excellent and like new give a clear label on what cosmetic state to expect.
  • Battery health starts at 80%, a stated floor rather than an open promise.
  • Support runs on email, chat and phone, so help is not limited to a single channel.

Cons

  • Price from sits at 14 of 29, so it is not among the cheapest entry points on the list.
  • Warranty of 12 months ranks 12 of 33, placing it in the middle of the pack rather than the lead.
  • Stock covers refurbished phones and refurbished tablets only, so buyers after a refurbished laptop or a foldable go elsewhere.
Mobile Reborn

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Scored 9.0 / 10 by GizmoCue.

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Who it suits

  • Buyers in GB who want a graded, unlocked phone on a familiar warranty length.
  • Anyone who values a long returns window over the very lowest entry price.
  • Shoppers who want to send an old device in for trade in alongside the purchase.

Who should look elsewhere

  • Laptop buyers, since refurbished phones and refurbished tablets has no notebook line.
  • Foldable buyers, as new phones, refurbished phones and foldables includes that category and Mobile Reborn does not.
  • Price-first shoppers who can settle for a shorter return window than 30 days.

How it compares on our data

On entry price, Mobile Reborn starts at £99 and ranks 14 of 29 on that measure. Returns are its sharpest number: 30 days places it 2 of 42, close to the top of the table. Warranty length of 12 months is solid but unremarkable, ranking 12 of 33. Read together, the pattern is a seller that leans on flexibility after the sale rather than on the cheapest ticket at the start. The price position is the part most likely to change the decision, and buyers comparing purely on cost will find cheaper doors. The return position is the part most likely to make a hesitant buyer comfortable. Overall it holds a 9 score, split as 9.1 on cost, 9.1 on offer and 8.5 on trust, which puts the strength in value and what is included rather than in the entry price alone.

Core features

Every device is sold unlocked, so it lands ready for whichever network the buyer picks. The warranty runs 12 months, a full year of cover on a refurbished device. Battery health is stated from 80%, giving a published floor for the part that usually degrades fastest on a used phone. Condition is graded as good, excellent and like new, so the cosmetic state of the handset is labelled rather than left vague. Returns are open for 30 days, which is longer than the 30 days many refurbishers offer and close to the longest on the list. Trade in is available, so an old device can be handed in as part of the purchase rather than sold on separately. The catalogue covers refurbished phones and refurbished tablets, so phones and tablets sit side by side, and handsets run on iOS and Android. Nothing here needs a subscription to unlock the full picture: the grade, the battery floor and the warranty length are set out on the product.

The company behind it

Mobile Reborn trades as Mobile Reborn Ltd, registered in the United Kingdom, and has been operating since 2017. That is long enough to have a track record through several device generations, and the legal entity is named plainly in the terms rather than hidden behind a trading name. Delivery covers GB, so the operation is built around the UK market rather than shipping a global catalogue with a thin local service. Support runs on email, chat and phone, which covers self service, written contact, live chat and a phone line in the same place. Having a phone channel matters for refurbished hardware, where a question about a specific fault or grade is easier to settle on a call than in a ticket. The combination of a named company, a stated home market and a multi channel support desk is what a buyer should want from a refurbisher selling batteries of unknown individual history.

How Mobile Reborn compares

Where Mobile Reborn is available

Available
United Kingdom

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

What does a phone from Mobile Reborn cost?+

Prices start at £99, which is the entry point across the catalogue rather than a discounted headline. That entry figure ranks 14 of 29 on the brands we track, so cheaper doors exist for buyers shopping purely on cost. Higher grades and newer models sit above it. Each handset is sold unlocked with a stated grade, so there is no carrier cost added later.

How long is the warranty on a refurbished phone?+

The warranty runs 12 months on every device sold. On our data that ranks 12 of 33, so it is a standard year rather than a standout term. A buyer wanting a longer cover would need to look further afield. The length is published up front, so the same term applies whatever grade you pick.

How long do I have to send a phone back?+

Returns run 30 days from delivery, and that is the strongest number on the spec sheet. It places Mobile Reborn 2 of 42 on returns, near the top of the list. A handset that arrives with a fault, or a grade that does not match expectation, can therefore go back without a rushed decision. The window is set out in the return and refund policy.

What condition will the phone be in?+

Every device carries one of the grades good, excellent and like new, so the cosmetic state is labelled before you buy rather than discovered after delivery. Battery health is stated from 80%, which is the part of a used phone most likely to disappoint later. Both figures come from the help centre, not from marketing copy on a product page. Pick the grade that matches how fussy you are about scratches.

Will the phone be locked to a network?+

No. Unlocked handsets are the standard here, so the device arrives free of any network tie and can take whichever SIM or eSIM you prefer. That removes one of the most common regrets with a second hand phone, where a device turns up still tied to another carrier. It also means you are not paying a premium to unlock after the event.

Can I trade in my old device?+

Trade in is available, so an old phone can be handed over as part of the purchase instead of being sold separately. Buyers who already run a trade in habit can clear out a drawer and the outgoing device in one step. It pairs naturally with the 30 day returns window if the new handset is not right. Tablets are in the catalogue too, so a tablet upgrade can go the same way.

What products does Mobile Reborn sell?+

The catalogue covers refurbished phones and refurbished tablets, with handsets running on iOS and Android. There is no laptop or foldable line, which narrows the choice if you want one store for every device you own. Buyers after a refurbished notebook should look at Loop Mobile, whose range covers refurbished phones, refurbished laptops and refurbished tablets. Delivery is limited to GB, so this is a UK focused shop.

How do I get help after buying?+

Support runs on email, chat and phone, so help is not tied to a single channel. There is a help centre for self service, email and chat for written questions, and a phone line for anything device specific. A phone call tends to be the quicker route for a question about a particular fault or a grade that looks off. The company trades as Mobile Reborn Ltd, registered in the United Kingdom.

Sources

Compiled from 8 source pages, checked September 30, 2026. We did not open an account.

What changed

  • September 30, 2026: extended warranty no longer no
  • September 30, 2026: free delivery threshold no longer 350 GBP
  • September 30, 2026: store categories no longer phones, audio, refurbished
  • September 30, 2026: axisScores cost was 9.2, now 9.1
  • September 30, 2026: axisScores trust was 8.4, now 8.5
Mobile Reborn

Mobile Reborn

A UK buyer wanting a graded, unlocked phone with a year of warranty and a long return window.

9.0/10See alternatives

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