AfB review

Updated October 1, 2026 · GizmoCue Editorial Team · Facts checked October 1, 2026

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Our verdict

AfB suits a buyer in Austria or Germany who wants graded refurbished hardware with 12 months of cover behind it. Phones arrive unlocked, and returns run 14 days, which carries most of the risk that normally comes with buying a used device.

Key facts

Best for
Graded refurbished hardware in Austria and Germany with 12 months of cover.
Price from
€59 (Source, checked October 1, 2026)
Warranty
12 months (Source, checked October 1, 2026)
Return window
14 days (Source, checked October 1, 2026)
Trade-in
No (Source, checked October 1, 2026)
Unlocked phones
Yes (Source, checked October 1, 2026)
Markets
AT, DE (Source, checked October 1, 2026)
Legal entity
AfB mildtaetige und gemeinnuetzige Gesellschaft zur Schaffung von Arbeitsplaetzen fuer behinderte Menschen mbH (Source, checked October 1, 2026)
Headquarters
Austria (Source, checked October 1, 2026)
Founded
2004 (Source, checked October 1, 2026)
Support channels
Email, Phone, Help-centre (Source, checked October 1, 2026)
Products
Refurbished phones, Refurbished laptops, Refurbished tablets
Condition grades
Very good, Good, Fair
Operating systems
iOS, Android
Official website
afbshop.at

Apps and profiles

Elsewhere
LinkedInyoutube.com

Pros and cons

Pros

  • Every handset AfB sells is unlocked, so the phone is not tied to one network and you can move to a different provider later.
  • Stock is sorted by condition before it is listed, so you choose how much wear you accept rather than taking whatever turns up.
  • You have 14 days to send a device back, which does most of the risk work when you cannot test refurbished hardware in person.
  • Refurbished equipment arrives with 12 months of cover behind it, so a fault found early is not simply your problem.

Cons

  • Cover runs 12 months on refurbished hardware, so read that as the whole term rather than the start of a longer one.
  • A 14 days window is short when the decision in front of you is a larger-ticket portable computer.
  • The €59 entry figure belongs to one listed handset, so budget on its own listing for anything bigger in the range.
AfB

Ready to try AfB?

Scored 9.3 / 10 by GizmoCue.

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Who it suits

  • A buyer in Austria or Germany who wants refurbished hardware from a company that has been working since 2004.
  • Someone who reads the condition grade before paying and would rather pick the wear they accept than take a surprise.
  • A household or small office ordering several refurbished devices at once, with 14 days to send a wrong one back.

Who should look elsewhere

  • Anyone planning to trade in an old device for credit, since AfB does not take part payments.
  • A buyer outside Austria and Germany, where delivery is not listed.
  • A shopper who wants cover beyond 12 months on a refurbished device.

What it does well

Every phone AfB sells is unlocked, so a handset is not welded to one network when it arrives. If you later want to move to another provider, or you hand the device to a colleague and swap SIMs, it travels with you instead of dictating the choice. Cover runs 12 months on the refurbished hardware, which gives the shop some obligation after the parcel is opened. Returns are a separate piece of the arrangement: 14 days to send something back is the cushion for a buyer who cannot handle a device in person before paying. Open the box, look at the screen and the battery, and decide while the window is still open. The trade in gap sits in the same corner of the offer. AfB runs no trade in scheme, so a reader who planned to offset the cost of a new phone against an old one has to arrange that somewhere else.

Who runs it

AfB trades as a charitable company registered in Austria, and its registered name spells out the purpose: creating jobs for people with disabilities. The business dates back to 2004, which puts a long track record behind the storefront you order from. Staying power matters when you buy used hardware, because the same seller has to stand behind a device long after it leaves the bench, and cover of 12 months only helps if the company is still there to honour it. Support sits with the same organisation rather than being passed along. Support runs on email, phone and help centre, so a written question can go by email, a quick one by phone, or you can read the self-service detail in the help centre.

How AfB compares

Where AfB is available

Available
Austria, Germany

Countries from the brand (Source, checked October 1, 2026)

Frequently asked questions

How much do the devices cost?+

AfB lists a handset at €59 to start, and that figure belongs to one listed model rather than to the whole range. Larger devices carry their own prices on their own listings. If the price you paid does not suit your situation, 14 days to send the device back still applies.

What condition will the device be in?+

Devices are sorted into condition grades before they are listed, so a listing tells you the state of the unit before you pay. For refurbished hardware the grade matters more than the model year, because two handsets of the same age can sit in different bands. You have 14 days to send it back if the grade is not what you wanted.

Which countries do you deliver to?+

Delivery currently reaches Austria and Germany, and the registered address sits in Austria. That is the full list of shipping countries, so a reader reading from somewhere else needs to confirm delivery before paying rather than after. Prices in the shop are quoted in euros.

What does the warranty cover?+

Cover runs 12 months on the refurbished hardware you buy. Returns are the separate piece: 14 days to send a device back when it arrives in worse shape than the listing described, or when it simply is not what you wanted. Read the cover figure as the whole term, since a longer one is not part of the arrangement.

Who runs AfB?+

AfB is a charitable company registered in Austria that exists to create jobs for people with disabilities, and the registered name states that purpose openly. The business dates back to 2004, so the team selling refurbished hardware has a long record of standing behind devices it has worked on.

Can I trade in my old phone for a discount?+

AfB does not take a device in part payment, so there is no trade-in credit set against a new purchase. Plan for the full cost rather than budgeting a discount from your old handset. The entry figure on the smartphone shelf is €59 for one listed model, and nothing you hand over brings that down.

Do you refurbish laptops and tablets too?+

AfB sells refurbished phones, refurbished laptops and refurbished tablets, so a household or a small office can put a whole order through one seller. Each machine carries 12 months of cover, and 14 days to send something back if it does not match the listing it was bought against.

Sources

Compiled from 10 source pages, checked October 1, 2026. We did not open an account.

AfB

AfB

Graded refurbished hardware in Austria and Germany with 12 months of cover.

9.3/10See alternatives

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